Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
BusinessAnalyst

Dheepak Krishnan

Business Analyst
Bangalore,India

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Business Analyst

Cisco Systems India Pvt Ltd
Bangalore, India
03.2020 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Analyzed open orders, backlog and sales data to provide sales team with insights.

Team Leader

Infosys BPM Limited
Bangalore, India
07.2011 - 03.2020
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Supported office business development and customer service.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Cross-trained and provided backup support for organizational leadership.
  • Led team of 7 members while providing exceptional customer service.
  • Assisted with new hire processing and existing training programs.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

Bachelor of Science - Computer Technology

Kongu Engineering College
Erode, India
06.2008 - 05.2011

Skills

Data analysis

undefined

Accomplishments

  • Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.

Software

Excel Macros and Visual Basic for Applications

Timeline

Business Analyst

Cisco Systems India Pvt Ltd
03.2020 - Current

Team Leader

Infosys BPM Limited
07.2011 - 03.2020

Bachelor of Science - Computer Technology

Kongu Engineering College
06.2008 - 05.2011

Similar Profiles

CREATE PROFILE
Dheepak KrishnanBusiness Analyst