Dheyaa ALmaslookhi

• Delivered prompt and safe transportation services to passengers across diverse locations.
• Maintained vehicle cleanliness and functionality through regular inspections and upkeep.
• Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
• Provided excellent customer service, addressing passenger inquiries and concerns professionally.
• Adapted to changing traffic conditions and passenger needs to enhance satisfaction.
• Delivered goods and products to customer on time and in excellent condition.

My responsible for making sure every vehicle is clean, safe, and ready for customers to rent.

Main duties:

• Wash and clean vehicles inside and outside

• Vacuum interiors, clean windows, dashboards, and seats

• Dry and detail vehicles to company standards

• Check vehicles for damage, fuel level, and cleanliness

• Keep the wash area and work space clean and organized

• Assist with general branch duties when required

Goal of the job:

To ensure every car is clean, safe, and ready for the next customer, helping Enterprise deliver professional and reliable service.

• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.

• Support, train, and guide frontline staff to deliver good customer service.
• Assign tasks, help solve problems, and step in to assist when needed.
• Provide daily leadership and feedback to ensure the team meets performance standards.
• Be hands-on helping customers at the counter when demand is high.
• Resolve a variety of operational or customer problems using Hertz processes.
• Ensure compliance with safety, damage documentation, returns checks, and audit standards.
• Handle escalated customer issues that staff can’t resolve.
• Help plan fleet availability (which vehicles go out and come back).
• Oversee paperwork, compliance with procedures, and sometimes financial targets.
• In roles like Maintenance Supervisor, responsibilities include coordinating vehicle servicing, managing maintenance staff, processing invoices, and scheduling repairs.