Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Dhruti Patel

Shift Lead/Manager
Bensalem,PA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with Number years in Industry improving service and facilities workflow. Effective communicator skilled at coordinating with team members.

Overview

3
3
years of professional experience

Work History

Shift Manager

Walgreens Boots Alliance
Bensalem, PA
06.2021 - Current
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Assistant Store Manager

Dominos
Bensalem, PA
02.2019 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Education

Associate - Biomedical Sciences

Bucks County Community College
Newtown, PA
12.2022

Skills

  • Accurate money handling
  • Team Building
  • Staff Management
  • Excellent Communication
  • Teamwork and Collaboration
  • Teambuilding
  • Interpersonal Communication
  • Inventory controls

Timeline

Shift Manager

Walgreens Boots Alliance
06.2021 - Current

Assistant Store Manager

Dominos
02.2019 - Current

Associate - Biomedical Sciences

Bucks County Community College
Dhruti PatelShift Lead/Manager