Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Dhruv Patel

Lake Worth Beach,Florida

Summary

Highly skilled in sales, negotiation, and building strong client relationships. Exceptional at understanding customer needs, and providing tailored solutions to ensure satisfaction. Known for active listening, clear communication, and a customer centric approach that fosters trust and long-term loyalty. Proven ability to close deals, drive growth, and exceed targets while maintaining a professional and approachable demeanor.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hotel General Manager

Travel Inn Hotel
Lake Worth Beach, Florida
09.2023 - Current
  • Developed strategies to maximize profits through cost control and revenue generation initiatives.
  • Negotiated rates with corporate entities related to extended stay contracts.
  • Created marketing plans to increase visibility of the hotel's brand in local markets.
  • Managed front desk staff, housekeeping, maintenance, security and other departments within the hotel.
  • Mentored new employees, demonstrating best methods for servicing clients and guests.

Licensed Health Insurance Agent

US Health Advisors
Delray Beach, FL
09.2024 - 01.2025
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Developed and implemented insurance plans for customers based on their individual needs.
  • Identified new business opportunities through networking activities and referrals from existing clients.
  • Maintained accurate records of all customer interactions and transactions.

Lead Sandwich Maker

SUBWAY®Restaurants
West Palm Beach, Florida
08.2021 - 09.2023
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Supervised junior staff members during their shifts.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Worked closely with management team to develop cost-effective strategies for improving operational efficiency.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

High School Diploma -

Lake Worth Community High School
Lake Worth, FL
06-2017

Associate of Arts - Business Administration And Management

Palm Beach State College
Lake Worth, FL

Skills

  • Revenue management
  • Marketing strategy
  • Negotiation skills
  • Sales strategies
  • Advanced skills in Microsoft Excel, Word, and Adobe Photoshop
  • Guest services management
  • Operational efficiency
  • Business development

Certification

  • 2-15 Life, Health, and Variable Annuity Agent License

Languages

English
Native/ Bilingual
Spanish
Limited
Hindi
Professional
Gujarati
Full Professional

Affiliations

  • Passionate about cars, staying up-to-date with industry trends, innovations, and performance details
  • Experienced in go-kart racing for fun, with a strong understanding of vehicle dynamics and racing techniques
  • Deep interest in car maintenance, modifications, and performance enhancements
  • Enjoys hands-on learning about cars, including troubleshooting and mechanical aspects

References

References available upon request.

Timeline

Licensed Health Insurance Agent

US Health Advisors
09.2024 - 01.2025

Hotel General Manager

Travel Inn Hotel
09.2023 - Current

Lead Sandwich Maker

SUBWAY®Restaurants
08.2021 - 09.2023

High School Diploma -

Lake Worth Community High School

Associate of Arts - Business Administration And Management

Palm Beach State College

Similar Profiles

CREATE PROFILE
Dhruv Patel