Summary
Overview
Work History
Education
Skills
Timeline
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Dhwani Gupta

Summary

Results-driven IT professional with over 7 years of diverse experience, including 1.8 years as a business analyst in the payment and mortgage sectors and 5.5 years as a software tester. Proven expertise in coordinating with business partners to gather requirements and translate user needs into functional specifications, facilitating the development of comprehensive test cases for effective execution. Strong quality assurance skills complemented by a solid understanding of Agile and SDLC methodologies, ensuring alignment with organizational goals and enhancing project outcomes. Proficient in various testing types, including unit, regression, system, and UAT, along with robust knowledge of databases, SQL, and VB.NET to support testing initiatives across multiple domains such as telecom and manufacturing.

Overview

16
16
years of professional experience

Work History

Business Analyst

PennyMac, USA
02.2022 - 11.2023
  • Company Overview: PennyMac is a payment and home loan lender company which launches several payment and loan products.
  • # Coordinating with PO to understand the new product requirements.
  • # Ensure high quality delivery by doing impact analysis on the existing payment products, new requirements getting covered for the new payment products
  • # Analysis of requirement documents and converting User stories in Jira
  • # Sync up with Dev and QA for the requirement clarification
  • #Analysis of production defects, enhancements
  • Worked on Excel, Jira, Encompass, BizRule Analyzer, VB.Net

Developer, Unit Tester, Integration Tester.

Cisco Systems, Inc., USA
01.2010 - 12.2012
  • Company Overview: AXL stands for Administrative XML Layer. It is a Web Service designed to give applications access to Cisco Unified Call Manager (Unified CM) configuration and provisioning services. It provides a mechanism for inserting, updating, retrieving, and removing data from the Cisco Unified CM database by using eXtensible Markup Language (XML). Hence, the programmer can access and retrieve data from the database in XML form. AXL uses a combination of HTTPS and Simple Object Access Protocol (SOAP) which is an XML remote procedure call protocol. Users send requests to the Unified CM in XML form (SOAP Request) and the AXL response is returned to the user as an XML (SOAP response). AXL provides an interface to the CUCM database that allows programmers and administrators to develop third party applications over it that helps in the configuration and maintenance of Cisco Unified Call Manager. The CCM versions are categorized into Windows and Linux versions. The AXL code for Windows version of CCM is in C++ while those in the Linux version are in Java. The AXL team provides support to existing CCM versions and takes care of future enhancements and changes to the code for upcoming CCM releases.
  • # Analysis and Preparation of Technical Design Documents.
  • # Designing, coding, testing and documentation of applications based on system and user requirements
  • # Preparation of Unit Test Cases to perform manual functionalityTesting.
  • # Analysis of business needs to create software solutions
  • Worked on HTML, SOAP, XML, WSDL, Servlets, Web Service, Java
  • Tools used Eclipse, XMLSpy, SOAP UI

Functional Testing, GUI testing.

Cisco Systems, Inc., USA
02.2011 - 03.2012
  • Company Overview: Cisco System’s social networking product- WebEx Social, an interactive platform for the employees of the organization like Twitter.
  • # Ensure high quality delivery by doing end to end testing
  • # Actively involved in the QA process by validating reported defects / changes against requirements
  • # Analysis and Preparation of Technical Design Documents.
  • # Designing, testing and documentation of applications based on system and user requirements
  • # Preparation of Test Cases to perform manual functionalityTesting.
  • # Bug Tracking
  • # Regression Testing in the following builds
  • Worked on Excel, Jira

Tester

Fujitsu, Germany
04.2008 - 01.2010
  • Company Overview: The only standards-based SOA (Service Oriented Architecture) registry and repository jointly developed by Fujitsu and SoftwareAG, offers greater visibility and control of integrated SOA based applications, supports better decision-making, and increases productivity. It serves as a Web services and SOA asset management platform, holding all an enterprise’s metadata assets, and offering reports on usage.
  • # GUI (Graphical User Interface) Testing of CentraSite
  • # Preparation of Test Data.
  • # Manual Testing and Automation Testing of UI based on RCP (Rich Client Platform) which was used to access a web service.
  • # Bug fixing
  • Worked on XMLs, RFT (Rational Functional Tester – automation tool)
  • Tools used Eclipse 3.4, Jira, Microsoft Excel
  • Server Tomcat 5.0

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

MDU
Haryana
06-2007

Skills

  • Business solutions development
  • Business process improvement
  • Workflow Analysis
  • Release planning
  • Product development
  • Data analysis
  • Analytical thinking
  • Project management
  • Quality assurance
  • Systems analysis

Timeline

Business Analyst

PennyMac, USA
02.2022 - 11.2023

Functional Testing, GUI testing.

Cisco Systems, Inc., USA
02.2011 - 03.2012

Developer, Unit Tester, Integration Tester.

Cisco Systems, Inc., USA
01.2010 - 12.2012

Tester

Fujitsu, Germany
04.2008 - 01.2010

Bachelor of Science - Electrical, Electronics And Communications Engineering

MDU

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