Dia Smith
Las Vegas,NV
Summary
I am a motivated and experienced server/bartender/manager with multiple years in the industry. My focus is always on providing my guests with the best experience possible to ensure a repeat clientele, but I know this doesn’t happen with me alone. Teamwork and cooperation are at the core of what makes every restaurant successful, and I am always looking at the broad picture to see where immediate needs are and how I can help. I think I would make a great asset to your team!
Overview
32
32
years of professional experience
Work History
Server
Tap House Grill
03.2023 - 06.2024
- Managed multiple tables simultaneously with ease.
- Understood our extensive craft beer selection, and was able to make recommendations based on that knowledge.
- Served food and beverages promptly with a focus on guest-centered care.
- Always aware of team members, their needs, and what I can do to help the restaurant run smoothly as a whole.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Southern Belle’s
01.2022 - 03.2023
- Provided attentive service in a fast-paced, upscale breakfast restaurant.
- Effectively managed being triple and quadruple sat during peak hours without sacrificing attention to guest’s needs.
- Cultivated warm relationships with regular customers, who often asked for me by name.
- Addressed guest complaints or concerns professionally, with the attitude that the guest comes first, in a timely fashion so as to ensure a quick resolve.
General Manager
Lina’s Bistro
12.2016 - 08.2021
- Managed all aspects of an intimate bistro, from ordering to hiring, in the busy tourist area of Gamla Stan, Stockholm, Sweden.
- Effectively staffed a team of unique and knowledgeable individuals who could serve guests from all over the world, paying special attention to cultural diversity and language barriers.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server/Bartender
Improv Comedy Club
01.2007 - 06.2012
- Demonstrated strong multitasking skills by managing multiple tables, and/or crafting handmade cocktails for multiple orders simultaneously without compromising service quality.
- Due to the unique nature of the venue, often managed twenty or more guest checks without compromising guest satisfaction.
Server
Ember’s Charhouse
02.2001 - 01.2007
- Managed multiple tables with detailed attention to guest needs in a traditional Chicago-Style steakhouse.
Entertainer
Disneyland Park
02.1992 - 09.2000
- Brought joy and happiness to millions of guests from all over the world.
- Main characters: Alice in Wonderland, Snow White, Peter Pan’s Wendy.
Education
Associate Of Applied Arts - Theater Arts
Los Angeles Harbor College
Wilmington, CA05.1998
Timeline
Server
Tap House Grill
03.2023 - 06.2024
Server
Southern Belle’s
01.2022 - 03.2023
General Manager
Lina’s Bistro
12.2016 - 08.2021
Server/Bartender
Improv Comedy Club
01.2007 - 06.2012
Server
Ember’s Charhouse
02.2001 - 01.2007
Entertainer
Disneyland Park
02.1992 - 09.2000
Associate Of Applied Arts - Theater Arts
Los Angeles Harbor College