Diala Sukayri
Glassboro,NJ
Summary
Organized and dependable early-career professional with 4 years of experience supporting office operations, handling calls, greeting visitors, and maintaining confidential records. Skilled in data entry, scheduling, and document management. Ready to contribute strong customer service and efficient clerical support.
Overview
5
5
Languages
5
5
years of professional experience
Work History
Office Assistant
Rowan University RLUH
Glassboro, New Jersey
05.2025 - Current
- Welcomed visitors at Rowan University RLUH front desk, addressing inquiries and providing information to enhance their experience.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Scheduled appointments through university calendars and office systems.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Filed confidential records according to Rowan University RLUH office procedures.
- Maintained confidentiality of sensitive information and documents.
- Updated student and office databases with accurate contact information.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided comprehensive administrative support to staff, managing document organization, supply ordering, and ensuring efficient office operations.
- Assisted in onboarding new hires by preparing workspaces and essential materials, facilitating a smooth transition into the organization.
Retail Sales Associate
Faherty
Spring Lake, New Jersey
01.2023 - 08.2023
- Helped customers locate merchandise and supported positive shopping experiences.
- Offered styling guidance and product suggestions to Faherty customers.
- Explained product features, fabric details, and care instructions to shoppers.
- Processed sales, returns, and exchanges using Faherty point-of-sale system.
- Kept merchandising displays aligned with Faherty brand standards.
Cashier
TJ Maxx
Belmar, New Jersey
01.2022 - 08.2022
- Processed customer purchases at TJ Maxx checkout lanes using register systems
- Handled returns and exchanges following TJ Maxx store policies
- Balanced cash drawer and secured payments during shift changes
- Greeted shoppers and answered questions about products and services
- Bagged merchandise and organized receipts for customer transactions
- Resolved payment issues with cards, cash, and gift cards
Education
Bachelor of Arts - Communication Studies
Rowan University
Glassboro, NJ05-2027
Certificate of Undergraduate Studies - Rohrer College of Business - Creative Industries Entrepreneurship
Rowan University
Glassboro, NJ05-2027
Skills
- Administrative support
- Document organization
- Data entry
- Call management
- Transaction management
- Customer service and support
- Problem solving
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual
German
Elementary
Spanish
Elementary
Timeline
Office Assistant
Rowan University RLUH
05.2025 - Current
Retail Sales Associate
Faherty
01.2023 - 08.2023
Cashier
TJ Maxx
01.2022 - 08.2022
Bachelor of Arts - Communication Studies
Rowan University
Certificate of Undergraduate Studies - Rohrer College of Business - Creative Industries Entrepreneurship
Rowan University