Mamadou Cherif Diallo
Brooklyn,NY
Summary
Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Handling Service
Yum!
Brooklyn, NY
07.2023 - Current
- Provided on-the-job training to new staff members.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Taught staff upselling techniques to meet revenue targets.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Implemented strategies to increase sales and improve service quality.
- Prepared and cooked a variety of meats, seafood, poultry, vegetables, and other food items according to recipes or individual requirements.
- Assisted in portioning meals for large groups as needed.
- Maintained cleanliness of work area, including all cooking surfaces, utensils, equipment, and refrigerators.
Education
High School Diploma -
Nelson Mandela High School
Brooklyn, NY06-2023
Construction Management -
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Inventory Control
- Staff Scheduling
- Cash handling ability
- Labor and food cost control
- Friendly, Positive Attitude
- Networking
- Food safety knowledge
- Heavy Lifting Capacity
- Meal Preparation
- Wine Knowledge
- Food Storage
- Recipe creation
- Knife use
Languages
French
Professional
English
Professional
Fulani
Professional
Spanish
Limited
Certification
food handling certificate
driver license
Timeline
Food Handling Service
Yum!
07.2023 - Current
food handling certificate
driver license
High School Diploma -
Nelson Mandela High School
Construction Management -
New York City College of Technology of The City University of New York
Similar Profiles
Josias Modesto PerezJosias Modesto Perez
Taco Bell at Yum!Taco Bell at Yum!
Bradley SmithBradley Smith
Crew Member at Yum!Crew Member at Yum!
Vidal BrownVidal Brown
Kfc Team Member at Yum!Kfc Team Member at Yum!