Diamond Adams

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed multi-line phone system and pleasantly greeted patients

•Provide back up support for the medical assistant team, which includes all functions of a medical assistant.

•Assist in the supervision of work and performance of clinic staff including reception, medical assistants and other support staff, as instructed, including input for performance reviews and corrective action plans as needed.

•Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.

•Assist with clinic scheduling problem solving, patient wait times, and other areas of concern.

• Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections,removing sutures or drawing blood
• Record patients' medical history, vital statistics, or information such as test results in medical records
• Perform routine laboratory tests and sample analyses.