Summary
Overview
Work History
Education
Skills
Timeline
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Yecenia Nunez

Bakersfield,Ca

Summary

Objective is to obtain a challenging position to grow & develop my skills, abilities & professionalism in a friendly environment. Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

14
14
years of professional experience

Work History

Certifica Medical Assistant, Team Lead

Universal Urgent Care
01.2022 - Current
  • Seated and Dismissed Patients, Greet Patients, Gathered Documents, verify insurance, vital patients, room patients, covid testing, Office skills, answer multiple phone lines, EKG, Patient Communication, Injections, Appointment Scheduling, Visual Acuity Testing, Tray set Up, Urinalysis Collection, Glucose Screening, Wound Cleaning and Irrigation, Charting
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Supervisor

Home Depot
01.2011 - 12.2021
  • Excellent customer service, Sales, meet and exceed projected sales, grow the business, place material order, deliveries, develop new associates, work under pressure, fast paced environment, answer heavy phone lines, warranty claims, open credit card accounts, handle large amount of money, process large transactions, inventory
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

High School Diploma -

Delano High School
Delano, CA
06.2002

Skills

  • Vitals, EKG, Injections
  • Blood drawn, Scheduling
  • Sterilization
  • Office Skills
  • CPR Certified
  • Knowledge of basic medical procedures
  • Patient Preparation
  • Appointment Scheduling
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Clinical documentation
  • Patient-focused care
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • CPR
  • Phlebotomy techniques
  • Specimens collection and processing
  • Medical procedures
  • Patient assessments
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • Patient flow management
  • Sterilization techniques
  • Medical supply inventory
  • Equipment sterilization
  • Medical office administration
  • Vitals, EKG, Injections
  • Complex Problem-solving
  • Fluent in languages
  • Trustworthy companion
  • Adaptable
  • Patient relations
  • Patient management
  • Inventory and supply management
  • Bilingual English/Spanish

Timeline

Certifica Medical Assistant, Team Lead

Universal Urgent Care
01.2022 - Current

Supervisor

Home Depot
01.2011 - 12.2021

High School Diploma -

Delano High School

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Yecenia Nunez