Hi, I’m
Diamond Burks
Detroit,Michigan
Summary
Care-focused, Competent Phlebotomy Technician with experience working in high-volume, fast-paced hospital settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
1
year of professional experience
1
Certification
Work History
William University Beaumont Hospital
Phlebotomist
03.2024 - Current
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures using various techniques such as venipuncture and capillary puncture.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including icu, geriatric, neurology, pediatric and other challenging cases.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in ongoing training sessions to continuously improve skills as a craps dealer and maintain up-to-date knowledge of best practices within the industry.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted in training and onboarding new phlebotomists.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Developed strong rapport with patients, addressing their concerns and alleviating anxiety prior to blood draws.
- Managed high-volume workloads, successfully completing up to 60 blood draws per day.
- Proficient in specialized testing such as blood cultures, blood gases/hep syringes, quantiFeron tb testing.
American Red Cross
Phlebotomist Technician
11.2023 - 03.2024
Job overview
- Spoke with patient to gather medical history, vitals, information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical.
- Strengthened rapport with patients using clear explanations of procedures to alleviate concerns or confusion.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
- Promoted a positive atmosphere within the workplace through active participation in staff meetings and team-building activities.
PHLEBOTOMY EXPRESS TRAINING
Phlebotomist Intern
10.2023 - 11.2023
Job overview
- Enhanced phlebotomy training program by incorporating hands-on activities and real-world scenarios.
- Skilled in identifying patient information, ensuring patient safety, and providing excellent customer service.
- Knowledgeable in compliance with infection control practices and maintaining a clean and organized work environment.
- Experience in collecting blood samples from patients with precision and accuracy. Procient in conducting venipuncture procedures using sterile techniques and proper safety protocols.
- Procient in utilizing various medical equipment, such as vacutainer tubes and buttery needles.
- Skilled in labeling, storing, and transporting blood samples to ensure proper testing and analysis.
- Completed 50 successful clinical blood draws
Education
National CPR Foundation
National Certification from Basic Life Support
02.2024
Phlebotomy Express TrainingDetroit, MI
State Licensure & Certification from Phlebotomy Technician
12.2023
WCCCD DUAL ENROLLMENTDETROIT, MI
ASSOCIATE DEGREE OF BUSINESS ADMINISTRATION
01.2021
CASS TECHNICAL HIGH SCHOOLDETROIT, MI
HIGH SCHOOL DIPLOMA
06.2019
Skills
- Punctual
- Compassionate
- Detail-Oriented
- Order of draw
- Patient Care
- Specimen handling
- HIPAA Compliance
- Venipuncture Expertise
- Specimen labeling procedures
- Communication abilities
- Capillary puncture
- Data Entry
- Medical terminology knowledge
- Infection Control
- Quality Control
- Patient preparation
- Syringe method
- Geriatric phlebotomy
- Hemoglobin Testing
- Medical office administration
- Certified in CPR/AED
- Goal Minded
- Staff Phlebotomy Training
- Medical History Taking
- Donor Phlebotomy Technician
Certification
- Certified Phlebotomy Technician (2023)
- BLS Certification (2024)
References
- Contact Provided Upon Request
- Ms. Harrington (Phlebotomy Instructor)
- Ms. Casteel (Previous Manager)
- Ms. Martinuzzi (Previous Supervisor)
Timeline
Phlebotomist
William University Beaumont Hospital
03.2024 - Current
Phlebotomist Technician
American Red Cross
11.2023 - 03.2024
Phlebotomist Intern
PHLEBOTOMY EXPRESS TRAINING
10.2023 - 11.2023
National CPR Foundation
National Certification from Basic Life Support
Phlebotomy Express Training
State Licensure & Certification from Phlebotomy Technician
WCCCD DUAL ENROLLMENT
ASSOCIATE DEGREE OF BUSINESS ADMINISTRATION
CASS TECHNICAL HIGH SCHOOL
HIGH SCHOOL DIPLOMA