Delicia Hall
Saginaw,MI
Summary
Highly skilled in customer service with valuable experience as a waiter, package handler, cashier and custodian adept managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to employers for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
13
13
years of professional experience
Work History
Food Server
Famous Dave's Bar-B-Que
Saginaw, MI
11.2024 - Current
- Provided excellent customer service to enhance dining experiences.
- Delivered food and beverages promptly to guests at tables.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Managed cash register and processed customer payments efficiently.
Package Handler
FedEx
Saginaw, Michigan
04.2021 - Current
- Sorted packages according to size and destination for efficient processing.
- Maintained clean and organized workspaces to ensure safety standards.
- Assisted in loading delivery trucks with prepared packages.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Food Server
Applebee's Grill + Bar
Saginaw, MI
06.2018 - 04.2024
- Provided excellent customer service to enhance dining experiences.
- Delivered food and beverages promptly to guests at tables.
- Managed cash register and processed customer payments efficiently.
- Resolved customer complaints swiftly to ensure satisfaction.
- Maintained cleanliness of dining area and ensured proper table settings.
Food Service Worker
Avista Nursing and Rehab
Saginaw, MI
02.2023 - 09.2023
- Prepared meals following dietary guidelines and resident preferences.
- Served food to residents with attention to safety and cleanliness standards.
- Maintained kitchen equipment and utensils in proper working condition.
- Collaborated with nursing staff to address residents' dietary needs effectively.
- Delivered exceptional customer service while responding to resident inquiries.
Cashier
Burlington Coat Factory Department Store
Saginaw, MI
11.2020 - 09.2022
- Operated cash register and processed customer transactions efficiently.
- Handled customer inquiries and resolved issues with professionalism.
- Ensured accurate cash handling and balanced register at shift end.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collaborated with team members to enhance customer service experience.
Custodian
Kellermeyer Bergensons Services LLC
Saginaw, Michigan
05.2013 - 05.2019
- Operated cleaning equipment such as floor buffers, pressure washers, carpet cleaners, and vacuums.
- Managed waste disposal by emptying trash bins and recycling containers regularly.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
Education
Buena Vista High School
Saginaw, MISkills
- Customer service
- Time management
- Conflict resolution
- Attention to detail
- Effective communication
- Problem solving
- Multitasking
- Team collaboration
Accomplishments
- Top 10 in graduating class
- Honors Society
Timeline
Food Server
Famous Dave's Bar-B-Que
11.2024 - Current
Food Service Worker
Avista Nursing and Rehab
02.2023 - 09.2023
Package Handler
FedEx
04.2021 - Current
Cashier
Burlington Coat Factory Department Store
11.2020 - 09.2022
Food Server
Applebee's Grill + Bar
06.2018 - 04.2024
Custodian
Kellermeyer Bergensons Services LLC
05.2013 - 05.2019
Buena Vista High School