Diamond Denson
Riverview
Summary
Compassionate and detail-oriented mental health professional-in-training with experience in case management, client advocacy, and behavioral health support. Skilled in conducting assessments, coordinating care, and connecting individuals with community resources. Strong background in working with diverse populations in supportive roles, with training in mental health first aid, safety protocols, and early childhood development. Adept in multitasking, collaborating with multidisciplinary teams, and maintaining accurate documentation in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician Intern
ACTS Agency
Tampa
05.2025 - Current
- Assisted in monitoring and supporting clients with behavioral health conditions in a residential setting.
- Documented client behavior, interactions, and progress in compliance with treatment plans.
- Collaborated with clinical staff to ensure safe, therapeutic environments and reinforce positive behaviors.
- Applied de-escalation techniques and maintained client safety during crisis situations.
Advocacy Intern
ECHO
Brandon
01.2025 - 05.2025
- Maintain accurate client records and documentation systems to ensure consistent case management.
- Provide clients with resources including legal aid, housing, healthcare, and employment connections.
- Conduct progress evaluations, adjust care plans, and support clients with follow-ups and referrals.
- Collaborate in team discussions and training to improve service delivery and organizational effectiveness.
Website Manager
Dashawn LLC
Gainesville
03.2013 - 01.2025
- Designed and managed business website, improving navigation and layout to enhance user experience.
- Implemented tools like contact forms and chatbots to streamline client interaction and lead generation.
- Conducted performance updates, troubleshooting, and routine optimization for better accessibility.
Education
Associate of Science - Counseling
Hillsborough Community College
Tampa, FL01.2026
Skills
- Client Advocacy & Support
- Case Management & Documentation
- Community Resource Coordination
- Clinical Assessment & Patient Engagement
- Communication & Active Listening
- Conflict Resolution & Decision-Making
- Adaptability & Team Collaboration
- Cultural Competence & Empathy
Certification
Adult Mental Health First Aid USA, National Council for Mental Wellbeing, 04/10/25, 04/10/28
Training
- Child Care Facility Rules and Regulations, 6 Hours Inservice Training, 04/13/25
- Child Development in the School Readiness Program, 4 Hours, 05/18/25
- Health and Nutrition in the School Readiness Program, 4 Hours, 05/19/25
- Safety Practices in the School Readiness Program, 5 Hours, 05/19/25
- Transportation Safety in Child Care Programs, 2 Hours, 05/19/25
- Safe Sleep Practices in Child Care, 2 Hours, 05/20/25
Timeline
Behavioral Health Technician Intern
ACTS Agency
05.2025 - Current
Advocacy Intern
ECHO
01.2025 - 05.2025
Website Manager
Dashawn LLC
03.2013 - 01.2025
Associate of Science - Counseling
Hillsborough Community College