Christopher Finn
Aurora,CO
Summary
Compassionate and recovery-oriented Behavioral Health Technician with hands-on experience supporting clients through residential treatment at Avenues Recovery. Known for strong advocacy, crisis awareness, and the ability to build trust while maintaining firm, therapeutic boundaries. Brings lived experience, operational leadership, and a client-centered mindset aligned with evidence-based addiction treatment. Seeking to transition into a Case Manager role to provide deeper continuity of care, discharge planning, and client advocacy.
Overview
1
1
Certification
Work History
Behavioral Health Technician
Avenues Recovery Center
- Assist with residential operations by supporting day-to-day program flow and client needs.
- Support new intakes by helping them acclimate to the residential environment, answering questions, and providing emotional grounding during the initial adjustment period.
- Demonstrate advanced crisis de-escalation skills, including successful AMA blocking through the use of motivational interviewing techniques learned through QBHA training, building rapport, validating concerns, and redirecting clients back to treatment.
- Serve as a consistent point of support for clients in early recovery, forming strong therapeutic bonds grounded in empathy, credibility, and lived understanding of recovery challenges.
- Identify and address barriers to treatment engagement, escalating clinical, safety, or discharge-related concerns appropriately.
- Work closely with nursing staff by promptly bringing medical concerns forward and encouraging clients to self-advocate and consult Medical regarding symptoms and medication-related questions.
- Assist current Case Management staff by providing information and referrals for aftercare, IOP programs, and sober living environments through established community contacts.
- Collaborate closely with clinical staff, nursing, and leadership to ensure continuity of care and timely communication.
- Effectively support clients through emotional dysregulation, cravings, and internal emotional swings by teaching and reinforcing proven coping mechanisms and grounding strategies.
- Demonstrate exceptional multitasking abilities in a fast-paced residential environment while maintaining attention to client safety, engagement, and documentation accuracy.
- Train and support BHT team members in daily operations, policies, crisis response, and recovery-centered conduct.
- Maintain exemplary attendance and professionalism, with a perfect punctuality and attendance record and a consistent willingness to cover additional shifts to support team and client needs.
- Model recovery principles through professionalism, integrity, and firm yet compassionate boundary setting.
Behavioral Health Technician
Paramount Recovery
- Provided direct client support within a residential treatment environment, ensuring safety, structure, and engagement during early stages of recovery.
- Utilized crisis de-escalation techniques to prevent premature discharges and support clients experiencing emotional distress or ambivalence toward treatment.
- Reinforced treatment compliance, accountability, and program expectations while maintaining a respectful and supportive environment.
- Built trust with clients through consistent presence, empathy, and clear communication, contributing to improved morale and treatment retention.
Education
College Coursework - Database Engineering
Skills
- Client Advocacy & Support
- Case Management Fundamentals
- Crisis De-escalation & AMA Prevention
- Discharge & Continuing Care Planning
- Insurance & Administrative Coordination
- Community Resource Networking
- Multidisciplinary Team Collaboration
- Documentation & Compliance
- Exceptional Computer & Technical Skills
- Database & Systems Literacy
Certification
Qualified Behavioral Health Assistant (QBHA)
Timeline
Behavioral Health Technician
Avenues Recovery Center
Behavioral Health Technician
Paramount Recovery
College Coursework - Database Engineering
Additional Qualifications
- Deep understanding of recovery culture, accountability, and trauma-informed care
- Warm, empathetic, and professional demeanor aligned with Avenues’ mission