Diamond Dorvilien
Atlanta,GA
Summary
Dynamic professional with a strong background in education, healthcare, and sales. Created and executed innovative curricula that improved student engagement and learning outcomes. Delivered high-quality patient care and streamlined unit workflows as a nursing unit coordinator. Achieved significant sales targets through effective client relationship management and strategic outreach.
Overview
6
6
years of professional experience
Work History
Teacher Leader
Bright Horizons Child Care Center
10.2021
- Deliver engaging lessons in math, science, and reading for diverse learners.
- Promote social-emotional growth by guiding students in self-regulation and peer collaboration.
- Partner with parents to strengthen home-school connections and support child development goals.
- Champion diversity, equity, and inclusion initiatives within the classroom.
Certified Nursing Assistant (CNA)
Global Personal
04.2019
- Assist patients with personal care including bathing, grooming, and oral hygiene to promote well-being.
- Document patient information and communicate updates to interdisciplinary healthcare teams.
- Facilitate daily living activities such as feeding, mobility, and emotional support.
Patient Care Technician
Norton Healthcare
08.2025 - Current
- Assisted nurses with patient care activities and daily routines to enhance patient comfort.
- Monitored vital signs and reported changes to medical staff to ensure timely interventions.
- Maintained cleanliness and organization of patient areas to support infection control protocols.
- Provided emotional support and companionship to patients, fostering a comforting environment.
Marketing & Sales Representative
Travel & Leisure
08.2024 - Current
- Market Margaritaville Resort vacation packages to targeted customer segments.
- Present incentives and promotional offers to encourage bookings and enhance guest experiences.
- Address customer objections and close sales by highlighting value and tailoring offers to client needs.
- Remote
Teacher Aide / Substitute Teacher
Northbrook Middle School
08.2023 - 12.2023
- Provided in-class support and managed classrooms during teacher absences to maintain learning continuity.
- Ensured safety and respect through proactive hallway monitoring.
- Streamlined daily operations by assisting with arrival and sign-in procedures.
Sales Representative / Customer Service
LeafGuard Gutters & Roofing
01.2023 - 12.2023
- Consistently exceeded sales goals through personalized service and consultative selling.
- Engaged customers across multiple platforms, including social media, to drive outreach and brand awareness.
- Resolved customer concerns promptly to ensure satisfaction and loyalty.
Phlebotomy Technician
1 On 1 Technical College
06.2020 - 06.2020
- Performed venipuncture and specimen collection following strict safety and hygiene protocols.
Education
Psychology - Childs And Adolescents
Southern New Hampshire University
Hooksett, NH08.2026
General Science - Nursing
Chattahoochee Community College
Phenix City, AL08.2021
Diploma -
Central High School
Phenix City, AL05.2019
Skills
- Sales consultation
- Cognitive and behavioral development
- Critical thinking
- Sales assistance
- Vital signs monitoring
- CPR certification
- Patient observation
- Basic life support
- Infection control standards
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Patient services
Accomplishments
AWARDS OF EXCELLENCE 2024
Work History
01-2025
Education
true
Timeline
Patient Care Technician
Norton Healthcare
08.2025 - Current
Marketing & Sales Representative
Travel & Leisure
08.2024 - Current
Teacher Aide / Substitute Teacher
Northbrook Middle School
08.2023 - 12.2023
Sales Representative / Customer Service
LeafGuard Gutters & Roofing
01.2023 - 12.2023
Teacher Leader
Bright Horizons Child Care Center
10.2021
Phlebotomy Technician
1 On 1 Technical College
06.2020 - 06.2020
Certified Nursing Assistant (CNA)
Global Personal
04.2019
General Science - Nursing
Chattahoochee Community College
Diploma -
Central High School
Psychology - Childs And Adolescents
Southern New Hampshire University