Diamond Hampton
2333 5th Ave ,NY
Summary
Dedicated direct care professional looking to utilize client service experience to provide quality support to an organization. Detail orientated and committed to executing well in high maintenance situations. Very adept in designing personalized activities to assist clients in reaching their maximum potential.
Overview
10
10
years of professional experience
Work History
Paraprofessional
Professional Residential Consultants
01.2019 - 05.2024
- Generated and coordinated care assessment plans for clients with regards to medication and recreational needs
- Oversaw meal planning, preparation and distribution for clients
- Supervised client transportation for off-site appointments
- Collaborated with team members for all on-site emergencies
Team Leader
Home Care Solutions
07.2015 - 11.2018
- Coordinated and supervised daily activities, assisting individuals with designing course study plans, occupational and social goals in Group Home
- Reviewed schedules and proceedures to assure compliance with state rules and regulations
- Supervised all direct support professionals assigned to Group Home
- Performed observational assessments and reports with regards to behavior and/or incidents
Front Desk Coordinator
LT Behavioral Health Clinic
02.2014 - 05.2015
- Provided Excellent Customer service to all guest via Phone and Email
- Handled payments and verified insurance information
- Scheduled appointments and correspondence to patient/customer inquiries
- Collect and enter sensitive and private patient information from hospital records office systems
Education
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Starmount HighSchool
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Forsyth Tech Community College
01.2014
Skills
- Excellent communication and organizational skills, proficient in Windows Vista, Microsoft Word, Excel and Power Point
Timeline
Paraprofessional
Professional Residential Consultants
01.2019 - 05.2024
Team Leader
Home Care Solutions
07.2015 - 11.2018
Front Desk Coordinator
LT Behavioral Health Clinic
02.2014 - 05.2015
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Starmount HighSchool
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Forsyth Tech Community College