Diamond Harris
UC Health West Chester Hospital
Cincinnati,OH
4
years of professional experience
Dedicated Patient Care Representative with a focus on patient-centric support, efficient scheduling, and accurate billing processes. Proven ability to enhance patient experiences through effective communication and relationship building.
Work History
Patient Care Representative
3 Years 11 Months- Assisted patients with scheduling appointments and managing inquiries efficiently.
- Processed insurance information accurately to ensure proper billing procedures.
- Collaborated with healthcare teams to facilitate clear communication regarding patient needs.
- Maintained up-to-date knowledge of hospital policies and procedures for effective support.
Education
High School Diploma
Skills
Organizational skills
Billing processes
Multitasking
Patient-focused care
Verbal and written communication
Patient education
Patient confidentiality
Relationship building
Patient chart maintenance
Patient scheduling
Patient registration
Timeline
Patient Care Representative
UC Health West Chester Hospital
09.2022 - CurrentRead More
North College Hill School
High School Diploma
Read More