Diamond Henderson
Summary
Experienced and self-motivated Human Resource Professional with a strong drive to succeed. Maintain a position with a strong emphasis on meeting goals and achieving results by utilizing years of experience to achieve exquisite satisfaction.
Overview
8
8
years of professional experience
Work History
Talent Resource Advisor
Kelly Services
04.2021 - Current
- Conducting high-volume candidate interviews using video interview technology
- Apply coaching skills to develop skill and high performance
- Execute full cycle recruitment and process terminations
- Completing candidate eligibility checks, including reviewing resumes and qualifications
- Updating applicant tracking system information, creating talent profiles
- Offering employment, following up with a formal offer letter, and training instructions
- Auditing hiring paperwork and required documentation and updating appropriate systems
- Attendance: contacting employees regarding absenteeism, performing wellness checks
- Completing additional tasks as assigned
Sr. Registrar
William Beaumont Hospital
02.2016 - 04.2021
- Register patients for each visit type and admit type
- Analyze patient insurance, Selects appropriately from EPIC
- Verify patient information with third party payers
- Demonstrates excellent customer service to each patient
- Review/obtain/witness hospital consent forms
- Mark medical records with current record status
Industry Executive Assistant
Aldejon Management
03.2017 - 11.2020
- Sourced, Screened, and Interviewed candidates for Office Staff and Music Staff
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Customer Service Rep
Dialog Direct
08.2015 - 02.2016
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments, and complaints.
Education
High School Diploma -
Wayne State University, Martin Luther King Jr
Detroit, MIWayne State University
Detroit, MISkills
- Application Evaluation
- Onboard New Hires
- Networking and Partnership Development
- Organizational Improvements
- Social Media Platforms
- Analytical and Critical Thinking
- Eligibility Determinations
- Interviewing and Prescreening
Timeline
Talent Resource Advisor
Kelly Services
04.2021 - Current
Industry Executive Assistant
Aldejon Management
03.2017 - 11.2020
Sr. Registrar
William Beaumont Hospital
02.2016 - 04.2021
Customer Service Rep
Dialog Direct
08.2015 - 02.2016
High School Diploma -
Wayne State University, Martin Luther King Jr
Wayne State University