Diamond Hill
Houston,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
BM Solutions LLC
04.2023 - 03.2024
- Established office operations and procedures, bookkeeping, flow of correspondence
- Assisted with coordinating communication and reporting activities between divisions to ensure data for efficient daily operations.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
SALES ASSOCIATE
TJX Companies
08.2021 - 04.2022
- Demonstrated product knowledge by accurately describing features, and benefits of usage of various items to customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Upheld Company standards for professionalism, integrity, and customer service.
- Used in-store system to locate inventory and place special orders for customers.
Food Service/ Park Attendant
Six Flags/ White Water over Georgia
01.2019 - 01.2019
- Collaborated with team members to resolve guest concerns and ensure smooth park operations
- Implemented policies and practices to ensure that goals and institutional growth were met
- Maintained cleanliness and organizations of assigned work areas, including ride platforms and queue lines.
- Patrolled gaming area to respond to guest needs and correct problems.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Education
High School Diploma -
Penn Foster High School
Pennsylvania Scranton06.2022
Skills
- Deep understanding of products or services being sold, including features, benefits, and specifications
- Strong verbal and written communication skills to effectively interact with customers, colleagues, and management
- Committed to guiding all projects through to successful completion
- Report Writing
- Appointment Scheduling
- Microsoft Outlook
- Spreadsheets
- Microsoft PowerPoint
Personal Information
Title: SALES ASSOCIATE
References
- BM Solutions LLC, Edwina Brown, (404)-408-1809, bmsolutionsllc23@gmail.com, Portland, Oregon
- TJX Companies, Emily, (713)-524-5582, 1554 W Gray St, Houston, TX, 77019
- Six Flags/ White Water Over GA, Lucas, 770-590-4067, 250 Cobb Parkway N #100, Marietta, GA, 30062
Timeline
Administrative Assistant
BM Solutions LLC
04.2023 - 03.2024
SALES ASSOCIATE
TJX Companies
08.2021 - 04.2022
Food Service/ Park Attendant
Six Flags/ White Water over Georgia
01.2019 - 01.2019
High School Diploma -
Penn Foster High School
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