Diamond Jennings
Administrative Assistant
Goldsboro,NC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Client Service Professional (Seasonal)
H&R Block
01.2024 - Current
- Scheduling appointments, data entry, all inbound calls, taking payments, posting payments, issuing receipts.
- Confidential filing, end of day reports, deposit slips, and other administrative duties.
Receptionist/Accounts Payable Clerk
Deacon Jones Auto Group
01.2023 - 01.2024
- Receiving cash, check, card payments using dealership system and microsoft office suite.
- All clerical duties, inbound and outbound calls, data entry, filing, scanning, accounts payable.
Supervisor
The Laughing Owl
11.2019 - 01.2023
- Trained approximately 30 new servers and staff on floor etiquette and expectations, working with individual servers to improve performance of our team.
- Skillfully anticipating and addressing guest needs, creating schedules, creating new team activities, maintaining healthy work environment.
Education
Some College - Social Work
Chowan University
Murfreesboro, NC03.2017
High School Diploma - Early High School College
Wayne School of Engineering
Goldsboro, NC05.2015
Skills
- Client Relationships
- Customer Service
- Data Entry
- Microsoft Office
- Document and Records Management
- Organization
- Office Administration
- Verbal and written communication
- Keyboarding skills
- Schedule Management
- Payroll Processing
- Payment posting
Timeline
Client Service Professional (Seasonal)
H&R Block
01.2024 - Current
Receptionist/Accounts Payable Clerk
Deacon Jones Auto Group
01.2023 - 01.2024
Supervisor
The Laughing Owl
11.2019 - 01.2023
Some College - Social Work
Chowan University
High School Diploma - Early High School College
Wayne School of Engineering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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