Diamond Jones
Chicago,IL
Summary
Security professional with a keen eye for detail. Experienced in maintaining facility security, detecting and preventing incidents, and providing basic first aid. Well-versed in enforcement policies and proficient in the use of safety equipment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ramp Agent
Frontier Airlines
Chicago, IL
06.2023 - Current
- Loaded and unloaded baggage and freight from aircraft in a safe manner according to regulations.
- Maintained accurate records of all services performed on each flight.
- Followed safety procedures while operating ground service equipment such as tugs, belt loaders, container loaders.
- Monitored the arrival of flights and coordinated activities with ground personnel to ensure efficient turnaround times.
Security Officer
Benford Protection Group
Chicago, IL
03.2015 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Ramp Service Agent
Southwest Airlines
Chicago, IL
04.2022 - 03.2023
- Followed safety procedures while operating ground service equipment such as tugs, belt loaders, container loaders.
- Ensured that all items loaded onto the aircraft were properly secured before takeoff.
- Responded quickly to emergency situations by following established protocols.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Education
High School Diploma -
Hirsch Metropolitan High School
Chicago, IL01-2011
Some College (No Degree) - Criminal Justice
Chicago State University
Chicago, ILSkills
- FAA Regulations
- Aircraft Safety Checks
- Heavy Lifting
- Emergency Response
- Report Writing
- CCTV Monitoring
- Security Screenings
- Law enforcement background
Certification
- PERMANENT EMPLOYEE REGISTRATION CARD
Timeline
Ramp Agent
Frontier Airlines
06.2023 - Current
Ramp Service Agent
Southwest Airlines
04.2022 - 03.2023
Security Officer
Benford Protection Group
03.2015 - Current
- PERMANENT EMPLOYEE REGISTRATION CARD
High School Diploma -
Hirsch Metropolitan High School
Some College (No Degree) - Criminal Justice
Chicago State University
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