Summary
Overview
Work History
Education
Skills
Timeline
Volunteer Experience
Volunteer Experience
Hi, I’m

Diamond LaViscount

Marlton,NJ

Summary

To secure a challenging position in a reputable organization and expand my knowledge/skills to fully utilize my ability to be a fast learner, while making a significant contribution to the success of myself, my team, and the company.

Overview

4
years of professional experience

Work History

LCB's The Residence At Cherry Hill

Server
06.2023 - Current

Job overview

  • Memorize the needs and preferences of the residents I serve daily such as allergies, diet restrictions, and general likes and dislikes to create a comfortable dining environment.
  • Monitor who has eaten which meals and how much they have consumed. Also responsible for sending Caregivers and Nurses to check on residents who have not had a meal.
  • Quickly and efficiently take orders and deliver the correct meals to residents. Required to be prepared with daily specials and ready to offer alternative suggestions for residents who are unsure of what to order.
  • Maintain a clean environment for residents by sanitizing furniture, sweeping, vacuuming, and double checking dishes to ensure cleanliness.
  • Demonstrated strong patience and endurance skills by working with residents who have Alzheimer's, Dementia, and/or other memory complications.
  • Demonstrated strong multitasking skills by managing great quantities of tables during short staffed periods.
  • Worked jointly with my associates during overwhelming shifts to create game plans on how to serve residents in a suitable amount of time.
  • Within 5 months of employment I was trusted with the responsibility of training new waitresses on how to tend to care for residents and within 7 months was given the Employee of the Month Award for my dedication and commitment to our residents.

Francos restaurant

Cashier
10.2021 - 12.2022

Job overview

  • Became proficient in using a new POS system to take orders in person, over the phone, and for Doordash.
  • Other duties include order preparation and packaging as well as reviewing orders for accuracy before pick-up.
  • Handled customer complaints in an efficient and responsible manner to guarantee a pleasurable experience and customer loyalty.
  • Responsible for cleaning and organizing the front end of the restaurant.
  • Reconciling the registers both at the opening and closing of the restaurant and securing the premises at night.
  • Learned and engaged as needed with other roles such as bussing, delivering, and serving.

Shop Rite Food Market

Guest Services Leadership
06.2021 - 10.2021

Job overview

  • Responsible for management of all front-end staff including assigning tasks and supervising employees.
  • Managing breaks and enforcing timeframes to assure all employees, especially minor employees, received their mandatory break time.
  • Assisted customers in locating products or goods as well as informing them about any running sales they may be interested in.
  • Ensure all registers/belts are sanitized between each interaction to promise the health and safety of our customers.
  • Instructed cashiers on how to use the POS system for complicated transactions, such as WIC, as well as how to correct any errors made during a transaction.
  • Responsible for ensuring the keys for the registers and self check are locked in the safe and all tills are reconciled at the end of the night.

Shop Rite Food Market

Cashier
04.2020 - 06.2021

Job overview

  • Duties include customer check out and bagging of various parcels to not cause damage/waste.
  • Use of a POS system to ring items as well as complete transactions for customers.
  • Enhance customer experience with quick service, polite etiquette, and orderly transactions.
  • Organize shelving for easier locating and access of store products and restoring any items that were not purchased to their rightful place.
  • Within 6 months of hiring, I was trained on self-check machinery and taught how to supervise the area as well as assist customers with errors.

Education

Cherokee High School
Marlton, NJ

High School Diploma
06.2021

Skills

  • Excellent written/verbal communication, problem solving skills, customer service, multi-tasking skills, and exceedingly detail-oriented
  • Experience in leadership, team collaboration, as well as adaptability, creativity, and time management
  • Adequate public speaking, proficient in Microsoft Outlook, Excel and Word
  • Optimistic attitude, outlook, and team player

Timeline

Server

LCB's The Residence At Cherry Hill
06.2023 - Current

Cashier

Francos restaurant
10.2021 - 12.2022

Guest Services Leadership

Shop Rite Food Market
06.2021 - 10.2021

Cashier

Shop Rite Food Market
04.2020 - 06.2021

Cherokee High School

High School Diploma

Volunteer Experience

  • Art for the Heart, social media manager, We raised over $2000 dollars in our first 6 months for heart patients by dedicating personal time to painting clothing and shipping them to customers nationwide.
  • St.Joesph's Catholic carnival, volunteer, Volunteered to work at the St.Joesph's Catholic carnival for 2 years.
  • St. Joan of Arc, extracurriculars teacher, Volunteered at St. Joan of Arc as an extracurriculars teacher.

Volunteer Experience

  • Art for the Heart, social media manager, We raised over $2000 dollars in our first 6 months for heart patients by dedicating personal time to painting clothing and shipping them to customers nationwide.
  • St.Joesph's Catholic carnival, volunteer, Volunteered to work at the St.Joesph's Catholic carnival for 2 years.
  • St. Joan of Arc, extracurriculars teacher, Volunteered at St. Joan of Arc as an extracurriculars teacher.

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Diamond LaViscount