Experienced with eligibility determination, client assessment, and regulatory compliance. Utilizes advanced problem-solving skills to handle complex cases efficiently. Track record of effective communication and collaborative teamwork in high-pressure situations.
Overview
6
6
years of professional experience
Work History
Eligibility Specialist
City of New York
Brooklyn, NY
05.2024 - Current
Interview applicants to gather information and determine initial or continued eligibility for services.
Maintain accurate, updated case files in electronic or paper systems and daily activity reports.
Conducted outreach initiatives to educate community members on available resources and benefits.
Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
Trained staff on current eligibility requirements and policies.
Sale Associate
WALT Electronic Recycling
Brooklyn, NY
02.2023 - 12.2023
Arranged short-term promotions that created profit growth, generating $1500 in monthly sales
Analyzed market data, and created growth in retail e-commerce net profit margins
Trained and mentored new employees to maximize team efficiency
Managed operational structures including financial tracking and inventory coordination
Sorted and disposed of electric recyclables according to DEQ standards
Coordinated and scheduled safe disposal events for electronics
Video Editor
RaMed Studios
Brooklyn, NY
07.2022 - 12.2022
Adobe Premiere Pro, Adobe Premiere Rush, Wondershare Filmora, and Vita
Experience with cinematic filming with different camera rigs and systems
Creative eye for improvement, adaptability to trends
Crew Member
McDonald's
Brooklyn, NY
02.2021 - 11.2021
Experience in food safety standards, quality, and freshness
Provide guests with information on purchasing items as well as storage tips
Stock items, maintaining restaurant equipment and safety standards
Retail Sales Associate
Macy’s
New York, NY
03.2020 - 06.2020
Communication skill builds trust to solve the customer's shopping needs
Raise sales by providing an environment that motivates customers to buy more
Conducting transactions efficiently while engaging customers
Education
Associate of Science - Video Arts & Computer Technology
CUNY BMCC
Manhattan, NY
05-2022
Skills
Data entry
Effective communication skills
Microsoft office
Telephone etiquette
Timeline
Eligibility Specialist
City of New York
05.2024 - Current
Sale Associate
WALT Electronic Recycling
02.2023 - 12.2023
Video Editor
RaMed Studios
07.2022 - 12.2022
Crew Member
McDonald's
02.2021 - 11.2021
Retail Sales Associate
Macy’s
03.2020 - 06.2020
Associate of Science - Video Arts & Computer Technology
Eligibility Specialist at Department Of Children and Families, State of FloridaEligibility Specialist at Department Of Children and Families, State of Florida