Diamond Lyons
Parkesburg,PA
Summary
Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Mail Carrier
United States Post Office
Elkins park, PA
12.2021 - Current
- Delivered mail and packages to designated routes efficiently.
- Sorted incoming and outgoing mail for accurate distribution.
- Operated postal vehicles in compliance with safety regulations.
Correctional Officer
Bucks County Correctional Facility
Warrington, Pennsylvania
01.2020 - 02.2021
- Documented incidents and maintained accurate logs of daily activities.
- Collaborated with staff to develop security strategies for various situations.
- Engaged in conflict resolution to de-escalate tensions among inmates effectively.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Responded to emergencies, utilizing protocols to ensure staff and inmate safety.
Correctional Officer
George W. Hill Correctional Facility
Glen Mills, Pennsylvania
05.2017 - 01.2020
- Detected potential threats and quickly defused conflicts.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Education
Parkway Northwest
Philadelphia, PASkills
- Customer service
- Time management
- Conflict resolution
- Emergency response
- Attention to detail
- Effective communication
- Record keeping
- Compliance adherence
- Technology use
Timeline
Mail Carrier
United States Post Office
12.2021 - Current
Correctional Officer
Bucks County Correctional Facility
01.2020 - 02.2021
Correctional Officer
George W. Hill Correctional Facility
05.2017 - 01.2020
Parkway Northwest