Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Diamond Manning

Cleveland

Summary

Results-driven Housekeeping Supervisor with expertise in staff training, inventory management, and facility inspection. Skilled in complaint resolution and maintaining high cleaning standards to ensure guest satisfaction.

Overview

9
9
years of professional experience

Work History

Housekeeping Supervisor

Chagrin Valley Athletic Club
Chagrin Falls
08.2021 - Current
  • Supervised daily cleaning activities in fitness and recreational areas.
  • Trained and guided housekeeping staff on proper cleaning techniques.
  • Scheduled staff shifts to maintain adequate coverage for all areas.
  • Inspected facilities to ensure cleanliness and safety standards were met.
  • Managed inventory of cleaning supplies and ordered replacements as needed.
  • Coordinated with maintenance team to address facility repair needs.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.

Housekeeper

TownePlace Suites by Marriott
Solon
07.2019 - 07.2021
  • Cleaned and sanitized guest rooms according to hotel standards.
  • Restocked supplies and amenities in guest bathrooms and kitchens.
  • Reported maintenance issues to ensure a safe and welcoming environment.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Enviromental Services

Cleveland Clinic
Cleveland
01.2017 - 07.2019
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Adhered to hospital policies related to infection control measures such as hand hygiene protocols.
  • Performed regular housekeeping tasks such as sweeping floors, cleaning shelves and racks.

Education

Diploma - Dental Assisting

Remington College
Cleveland, OH
06-2018

High School Diploma -

John Admas
Cleveland, OH
06-2012

Skills

  • Staff training
  • Inventory management
  • Facility inspection
  • Cleaning techniques
  • Complaint resolution
  • Customer service
  • Effective communication
  • Room inspection
  • Attention to detail

References

References available upon request.

Timeline

Housekeeping Supervisor

Chagrin Valley Athletic Club
08.2021 - Current

Housekeeper

TownePlace Suites by Marriott
07.2019 - 07.2021

Enviromental Services

Cleveland Clinic
01.2017 - 07.2019

Diploma - Dental Assisting

Remington College

High School Diploma -

John Admas

Similar Profiles

CREATE PROFILE
Diamond Manning
Want your own profile? Create for free at Resume-Now.com