Diamond Mckay
Yonkers,NY
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Yankee Stadium
06.2023 - 09.2023
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card and check transactions to complete customer purchases. Lifted up to 30 pounds at once and used forklift to move heavier loads.
Shipping/ Receiving Associate
HomeGoods
06.2018 - 03.2020
- Recorded regular progress and issues with products.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
- Streamlined receiving operations for improved organization and faster unloading of deliveries.
- Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
- Handled day-to-day shipping and receiving overseeing more than 55 packages per day.
Education
High School Diploma -
Irondale Senior High School
New Brighton, MN05.2013
Skills
Analytical Thinking
Professionalism and Courtesy
Reliability and punctuality
Hospitality
Certification
Certified Home Health Aide
Timeline
Cashier/Customer Service
Yankee Stadium
06.2023 - 09.2023
Shipping/ Receiving Associate
HomeGoods
06.2018 - 03.2020
High School Diploma -
Irondale Senior High School
Certified Home Health Aide
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