Diamond Tyler
St Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Bjc Heathcare
08.2023 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Parking Attendant
Bjc Heathcare
09.2022 - 08.2023
- Answered general questions about parking fees, facilities, and directions.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Contributed to increased revenue by accurately collecting parking fees and managing transactions.
- Reduced wait times for customers by swiftly processing vehicle entries and exits using automated systems.
Education
Master of Arts - Management And Leadership
Maryville University of Saint Louis
St Louis, MO05.2026
Bachelor of Science - Healthcare Management
Southeast Missouri State University
Cape Girardeau, MO05.2023
Skills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Patient Registration
- Appointment Scheduling
- Healthcare systems navigation
- Quality Assurance
- Problem-Solving
Certification
- Lean Six Sigma White Belt, Management and Strategy Institute - November 2022
Timeline
Patient Access Representative
Bjc Heathcare
08.2023 - Current
Parking Attendant
Bjc Heathcare
09.2022 - 08.2023
Master of Arts - Management And Leadership
Maryville University of Saint Louis
Bachelor of Science - Healthcare Management
Southeast Missouri State University
- Lean Six Sigma White Belt, Management and Strategy Institute - November 2022
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