Diamond Way
Cincinnati ,Ohio
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Pappadauex. Proven ability to enhance guest experiences through effective team collaboration and high-volume dining expertise. Recognized for resolving disputes promptly and maintaining a safe, organized environment, ensuring customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Server
Pappadauex
Cincinnati, OH
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Windsor Fashions
Cincinnati, OH
03.2024 - 12.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cashing out and closing the store at the end of the night.
Stylist Sales Associate
Express
Cincinnati, OH
05.2023 - 02.2024
- Supported clients in finding fitting clothing options.
- Assisted in processing client transactions.
- Ensured customer satisfaction with purchases.
Education
Graduated Online From Pearson View
Cincinnati, OHSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales expertise
- Guest relations management
- Dining area maintenance
- Allergy awareness
Timeline
Server
Pappadauex
01.2025 - Current
Manager
Windsor Fashions
03.2024 - 12.2025
Stylist Sales Associate
Express
05.2023 - 02.2024
Graduated Online From Pearson View