Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diamond White

Baltimore,MD

Summary

Versatile and dedicated professional with experience spanning from Transdev Transportation to CES Security Services. Excelled in roles requiring exceptional customer service, strict adherence to safety protocols, and efficient time management. Skilled in both relationship development and biohazard waste disposal, demonstrating a commitment to excellence and safety in every task.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Driver

Transdev Transportation
04.2022 - 09.2024
  • Driving clients daily to their desired destination
  • Assisting with wheelchair securement
  • Communicating effectively with passengers, maintaining good customer relationships, and providing good customer service
  • Followed all relevant traffic laws and safety regulations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

EVS Technician

Johns Hopkins Hospital
07.2019 - 01.2020
  • Operated and maintained cleaning equipment, performing repairs as necessary.
  • Emptied trash cans, sorted recycling and properly disposed of all waste.
  • Cleaned, sanitized and organized facility to avoid spread of germs.
  • Wore personal safety equipment to prevent burns from cleaning chemicals.
  • Collected soiled linens, made beds and transported items to laundry services.
  • Collected and disposed of biohazard waste according to OSHA regulations.

Phlebotomy Technician

Weighless Medical Center
10.2014 - 11.2018
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Logged patient information and recorded results into system.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.

Security Officer

CES Security Services
06.2013 - 02.2015
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Checked and verified photo identification prior to granting facility access.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Wrote detailed reports of all security breaches and investigations.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

High School Diploma -

Heritage High School
Baltimore, MD
05.2014

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Patience and understanding
  • Sanitation techniques
  • Biohazard waste disposal
  • Relationship development
  • HIPPA
  • Safety Protocols

Certification

Phlebotomy

Timeline

Driver

Transdev Transportation
04.2022 - 09.2024

EVS Technician

Johns Hopkins Hospital
07.2019 - 01.2020

Phlebotomy Technician

Weighless Medical Center
10.2014 - 11.2018

Security Officer

CES Security Services
06.2013 - 02.2015

High School Diploma -

Heritage High School

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Diamond White