Diamonique Felder
Columbus ,OH
Summary
Dynamic Beauty Advisor with proven sales expertise at Sephora, enhancing customer satisfaction through personalized consultations and product recommendations. Skilled in cash handling and inventory management, I effectively increased sales revenue by upselling beauty items. A collaborative team player, I thrive in fast-paced environments while maintaining organization and cleanliness.
Overview
2027
2027
years of professional experience
Work History
Warehouse Worker
Sierra
Columbus, OH
07.2025 - 09.2025
- Streamlined receipt and storage processes for incoming shipments utilizing inventory management systems.
- Regularly conducted cycle counts to uphold accurate inventory records, reconciling any discrepancies.
- Ensured quality control by preparing outgoing shipments through assembly and proper labeling.
- Facilitated loading and unloading of materials to enhance efficiency between storage and production areas.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Beauty Advisor
Sephora
Columbus, OH
07.2024 - 08.2025
- Assisted customers with product selections and recommendations
- Maintained knowledge of current beauty trends and product offerings
- Provided exceptional customer service to enhance shopping experience
- Supported inventory management by restocking shelves and organizing displays
- Collaborated with team members to achieve sales goals and promotions
- Implemented visual merchandising strategies to highlight featured products
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall appearance
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Worked in stock room and inventory keeping track of everything
Lash Stylist
Beauty Salon
Columbus, OH
01.2025 - Current
- Designed customized lash extension styles based on client preferences and eye shapes.
- Educated clients on aftercare techniques to maintain lash extensions and promote healthy habits.
- Trained junior stylists on application techniques, product knowledge, and customer service excellence.
- Ensured compliance with health and safety regulations to create a safe working environment for clients and staff.
- Conducted thorough consultations to assess client needs and recommend suitable lash options.
- Refined application processes to enhance efficiency, resulting in improved client satisfaction ratings.
- Developed promotional strategies to increase service bookings through social media engagement and events.
- Led workshops for staff development focusing on advanced techniques and trends in eyelash styling.
- Educated clients on lash care best practices, resulting in fewer complications and improved overall lash health.
- Delivered consistent, high-quality results by keeping up-to-date on industry advancements and regularly practicing various techniques.
- Kept inventory well-stocked, ordering supplies as needed to ensure availability for all scheduled appointments.
- Promoted salon services through social media marketing efforts, attracting new clientele and increasing overall revenue.
Office Assistant
Dental Clinic
Brooklyn, NY
04.2023 - 11.2024
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Assisted in maintaining accurate patient records and filing systems for seamless operations.
- Supported dental staff by preparing treatment rooms and ensuring necessary supplies were stocked.
- Communicated effectively with patients regarding treatment procedures and insurance inquiries.
- Processed patient payments and handled billing inquiries to ensure timely transactions.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
Data Analyst
H&M Warehouse
New York
05.2023 - 07.2024
- Analyzed data trends to support decision-making processes and enhance operational efficiency.
- Developed and maintained dashboards using Tableau to visualize key performance indicators.
- Collaborated with cross-functional teams to gather requirements and ensure data accuracy.
- Conducted statistical analyses to identify patterns and inform strategic initiatives.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Groundskeeper
Columbus Zoo
Columbus, OH
2023 - 09.2024
- Maintained lawns, gardens, and outdoor areas
- Operated landscaping equipment including mowers and leaf blowers
- Performed seasonal cleanups, weed removal, and trash collection
- Ensured outdoor spaces were safe, clean, and visually appealing
- Maintained cleanliness and aesthetics of zoo grounds through regular landscaping and gardening tasks.
- Assisted in setting up outdoor events, including arranging seating and preparing areas for visitor engagement.
- Collaborated with team members on landscape design projects to enhance overall visual appeal of exhibits.
- Trained new staff on proper equipment usage, safety procedures, and best practices for groundskeeping tasks.
Education
High School Diploma -
Easton Area High School
Easton, PASkills
Customer service
Organization and multitasking
Cash handling
Team collaboration
Flexibility and adaptability
Retail experience
Stock and inventory
Sales expertise
Timeline
Warehouse Worker
Sierra
07.2025 - 09.2025
Lash Stylist
Beauty Salon
01.2025 - Current
Beauty Advisor
Sephora
07.2024 - 08.2025
Data Analyst
H&M Warehouse
05.2023 - 07.2024
Office Assistant
Dental Clinic
04.2023 - 11.2024
Groundskeeper
Columbus Zoo
2023 - 09.2024
High School Diploma -
Easton Area High School