Diamonique Jones
Administrative Assistant
Missouri City,TX
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive a positive work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Assisting Hands Home Care of Sugar Land
08.2026 - Current
- Provided comprehensive administrative support for office operations, managing scheduling, correspondence, data entry, and client service to ensure smooth workflow.
- Coordinate calendars, caregiver schedules, staffing coverage, meetings, and schedule changes; communicate updates professionally with clients, families, and staff.
- Maintain accurate client, caregiver, employee, and candidate records in AxisCare and other office systems while protecting confidential information.
- Support recruiting and onboarding by posting positions, screening candidates, coordinating interviews, collecting documentation, and tracking hiring steps.
- Supported billing processes by verifying service information accuracy and resolving discrepancies to maintain financial integrity.
- Reviewed timekeeping information and submitted payroll records accurately and on time to facilitate timely employee compensation.
- Assist with payroll by reviewing timekeeping information and submitting accurate records for timely processing.
- Aug 2026–Present
Patient Scheduling Coordinator (Case Manager)
Girling Personal Care
07.2023 - 01.2026
- Coordinated high-volume patient scheduling and caregiver assignments, ensuring alignment with patient needs and staffing availability to meet service requirements.
- Verified insurance eligibility, benefits, coverage, demographics, authorizations, and required documentation.
- Maintained accurate EMR records and facilitated communication among patients, families, caregivers, insurance providers, and internal staff to resolve issues effectively.
- Processed payroll using ADP and reviewed time and attendance information for accuracy.
- Aug 2023–Jul 31, 2026
Recruiting Coordinator
PeopleScout
07.2021 - 12.2022
- Coordinated interviews, onboarding activities, candidate communications, and ATS records to streamline recruiting workflows in high-volume environment.
- Partnered with hiring managers to maintain accurate candidate documentation and generate comprehensive recruiting reports and hiring metrics.
- Jul 2021–Dec 2022
Customer Service Associate
H-E-B
11.2017 - 03.2022
- Provided professional customer service, handled transactions accurately, resolved customer concerns, trained new employees for seamless onboarding, and supported daily operations.
- Nov 2017–Mar 2022
- Resolved customer inquiries with accurate product, pricing, and store policy guidance.
- Processed returns, exchanges, and service desk requests with consistent attention to detail.
- Assisted shoppers with locating merchandise and coordinating special-order needs.
Education
Bachelor of Arts - Business Administration
Sam Houston State University
Huntsville, TX05.2023
Skills
- Administrative Support
- Calendar & Schedule Coordination
- Data Entry & Records Management
- Customer Service
- Document Preparation
- Insurance Verification
- Billing Support
- Payroll Support
- Employee Onboarding
- Recruiting & Candidate ScreeninG
- AxisCare
- ADP
- ATS
- Microsoft Office
- HIPAA Compliance
- Office administration
Certification
- HIPAA Certified
- CPR Certified
- Medical Billing & Coding Program - In Progress
Timeline
Administrative Assistant
Assisting Hands Home Care of Sugar Land
08.2026 - Current
Patient Scheduling Coordinator (Case Manager)
Girling Personal Care
07.2023 - 01.2026
Recruiting Coordinator
PeopleScout
07.2021 - 12.2022
Customer Service Associate
H-E-B
11.2017 - 03.2022
Bachelor of Arts - Business Administration
Sam Houston State University