Diamonte Ince
Ashburn,Va
Summary
Aspiring Cybersecurity professional with entry-level experience in network security, malware analysis, and system administration. Proficient in Wireshark, penetration testing, and cryptography, demonstrating strong analytical and problem-solving abilities. Committed to leveraging leadership and critical thinking skills to enhance cybersecurity measures and protect organizational assets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Help Desk Support Specialist
OCH Technologies
Warrenton, VA
06.2023 - Current
- Provide first level support to government clients and consumers for the National Airspace System (NAS) Aeronautical Management Enterprise System (NAIMES) program at the Federal Aviation Administration (FAA) Air Traffic Control System Command Center (ATCSCC) in Warrenton, VA
- Provide monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, and network infrastructure utilizing the NAGIOS application and services
- Triage of issues that cannot be resolved to Second Level Engineering (SLE), as needed, following predefined and government approved escalation procedures
- Coordinate and distribute notification of schedule maintenance activities via government approved methods (e.g
- Email and/or ticketing system)
- Serve as a liaison between the client and other departments, such as NAIMES programmers, database analysts, and system administrators in order to achieve full resolution on issues received
Data Clerk
GPM Investments
10.2022 - 10.2022
- At GPM I worked in an office setting, programming registers for an array of stores, totaling to about 300.
- Entered large volumes of data accurately into computer systems according to established procedures.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
Sales Associate
Under Armour
05.2021 - 05.2022
- Make product recommendations or services to customers based on their needs or preferences
- Ensure customers are satisfied with their products and service
- Provide insight to customers about products
- Uphold the overall appearance and physical environment to the standards of the establishment
Machinist
USUI International Corporation
05.2019 - 09.2019
- Assist with product operation by monitoring the feed and speed of machines during the machining process
- Prepare company products for optimal use by setting up, adjusting, and operating all the basic machine tools
- Clean and lubricate machine, tools, and equipment to remove, grease, rust, stains, and foreign matter
Cook/Cashier
Popeyes
04.2018 - 07.2018
- Collecting customers payment for transactions by cash or credit/debit card
- Create optimal experience by greeting customers upon entrance
- Problem solves billing related issues such as receipt malfunctions, refunds, or credits/change due to customers
- Upkeep billing integrity by counting amounts of cash drawers
- Prepare company dishes under proper temperatures and standards set by Popeyes
Line Worker
Target Distribution
06.2017 - 09.2017
- Ensure company efficiency by steadily rotating through required tasks to push out store orders
- Contribute to company operation by checking and testing machinery for proper use
- Meet daily goals to help support a consistent upkeep of the store
Education
M.S - Cybersecurity
Old Dominion University
12.2024
Bachelor of Science - Cybersecurity
Old Dominion University
12.2021
Skills
- Critical thinking
- Leadership
- Adaptability
- MS Office
- Network Security Scanner
- Logical thinking
- Communication
- Windows 81
- Windows 10
- Machine Learning
- Kali Linux
- C
- SQL
- Wireshark
- Malware analysis
- Scripting
- SharePoint
- VPN
- Penetration testing
Clearance
Public Trust
Certification
CompTIA Security+, HG3JQTGYF1REQ0S2, http://verify.CompTIA.org
Coursework
- CS 463 Cryptography for Cybersecurity
- CYSE 601 Advanced Cybersecurity Techniques
- CYSE 605 Leadership and Management in Cybersecurity
- CYSE 562 Cyber Security Fundamentals
Timeline
Help Desk Support Specialist
OCH Technologies
06.2023 - Current
Data Clerk
GPM Investments
10.2022 - 10.2022
Sales Associate
Under Armour
05.2021 - 05.2022
Machinist
USUI International Corporation
05.2019 - 09.2019
Cook/Cashier
Popeyes
04.2018 - 07.2018
Line Worker
Target Distribution
06.2017 - 09.2017
M.S - Cybersecurity
Old Dominion University
Bachelor of Science - Cybersecurity
Old Dominion University
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