Diana Albritton
Calhoun,LA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Stuart's Sheet Metal
03.2018 - 07.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Spa Receptionist
Skinnovation
06.2010 - 01.2023
- Managed high call volume, ensuring smooth communication between clients and spa staff.
- Handled payments and processed credit card transactions.
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Updated customer records and maintained accurate client information.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
Esthetician
Skinnovation
06.2010 - 01.2023
- Performed skincare treatments, lash extensions and waxing services
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Education
Cosmetology - Esthetics License
Avenue Five Institute
Austin, TX06-2010
High School Diploma -
J.M. Hanks High School
El Paso, TX06-1990
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Stuart's Sheet Metal
03.2018 - 07.2025
Spa Receptionist
Skinnovation
06.2010 - 01.2023
Esthetician
Skinnovation
06.2010 - 01.2023
Cosmetology - Esthetics License
Avenue Five Institute
High School Diploma -
J.M. Hanks High School
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