Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Alvarado

Wake Forest,NC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Server

Toro's Tacos & Tequila
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cashier

Kohl's
10.2021 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.

Cashier

Harris Teeter
09.2021 - 10.2022
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Checked personal identifications during alcohol and tobacco sales.
  • Set up new sales displays each week with fresh merchandise.

Education

Associate of Arts -

Wake Technical Community College
Raleigh, NC
06.2025

Skills

  • Greeting and Seating Guests
  • Dining Room Cleaning and Upkeep
  • Cash Register Operations
  • To-Go Order Preparation
  • Cash Handling
  • Product Location
  • Bagging and Packaging
  • Stocking and Replenishing
  • Order Taking
  • Adaptable and Flexible
  • Cleaning and Sanitizing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Toro's Tacos & Tequila
04.2023 - Current

Cashier

Kohl's
10.2021 - 02.2023

Cashier

Harris Teeter
09.2021 - 10.2022

Associate of Arts -

Wake Technical Community College

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Diana Alvarado