Diana Armstrong
Arlington,WA
Summary
Proven HR and Bookkeeping professional with a track record of enhancing team dynamics and reducing turnover rates at Quality Food Centers/Kroger. Expert in recruitment, compliance, and financial accuracy, blending strong analytical skills with effective mentoring and diversity management. Achieved significant improvements in employee retention and operational efficiency.
Overview
33
33
years of professional experience
Work History
Human Resources and Bookkeeper
Quality Food Centers/ Kroger
Mukilteo, WA
05.1991 - Current
- Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
- Managed human resources functions such as recruitment, hiring, onboarding new employees in line with organizational requirements.
- Served as a point of contact for employees seeking information or assistance related to Human Resources matters.
- Collaborated with human resources departments in creating effective employee retention strategies resulting in decreased turnover rates.
- Collaborated closely with human resources during recruiting process resulting in successful hires who contributed positively to the team dynamic.
- Managed human resources activities such as recruitment, selection, scheduling and payroll processes; ensuring staffing needs were met consistently.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Identified accounting errors when cross-referencing documents and database information.
- Kept up-to-date on changes in relevant regulations or industry best practices, applying this knowledge appropriately within the scope of bookkeeping responsibilities.
- Handled day-to-day accounting processes to drive financial accuracy.
Education
Bachelor of Arts - Psychology
Central Washington University
Ellensburg, WA06.2024
Skills
- Bookkeeping
- Accounting and bookkeeping
- Recruitment / Human Resources
- Providing Information and Resources
- Customer Service and Engagement
- Disciplinary action management
- Coaching and Mentoring
- Diversity and Inclusion
- Dispute Resolution
- Ethics and Compliance
- Workplace Safety
- Management collaboration
Timeline
Human Resources and Bookkeeper
Quality Food Centers/ Kroger
05.1991 - Current
Bachelor of Arts - Psychology
Central Washington University