Diana Arriaga
Brownwood
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
27
27
years of professional experience
Work History
Legal Assistant
Law Office of Natalia Lopez
Brownwood
02.2023 - Current
- Customer service
- File organization
- Maintained strict confidentiality, protecting client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines.
- Improved communication between attorney and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Preparation of various government forms for multiple government entities including USCIS and DHS.
Payroll Clerk
Girling Personal Care
Brownwood
10.2010 - 02.2023
- Maintained payroll information by calculating, collecting, and entering data.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Resolved issues arising from incorrect payments or missing information by working with managers to gather necessary details promptly.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Provided training to new payroll clerks, sharing best practices and system knowledge.
Receptionist
GLH Medical Management
Brownwood
11.2007 - 10.2010
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Staff Coordinator
Girling Home Health
Brownwood
02.2004 - 11.2007
- Oversaw recruitment of personal care attendants for the elderly and disabled.
- Contacted the clients to make sure their personal care attendants arrived on a timely manner.
- Recruited backup personal care attendants for the elderly and disabled whenever their attendant was out.
- Oversaw the audit book to ensure the clients' hours were provided in a timely manner.
Receptionist
Texas State Optical
Early
01.2000 - 02.2004
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Organized, maintained and updated information in computer databases.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Brownwood High School
Brownwood, TXSkills
- Fast learner
- Scheduling/Planning
- Document drafting
- Deadline monitoring
- Patient callbacks
- Medical office procedures
- Payment collection
- Data entry
- Insurance verification
- Office communication
- HIPAA compliance
Languages
- English, Bilingual
- Spanish, Bilingual
Timeline
Legal Assistant
Law Office of Natalia Lopez
02.2023 - Current
Payroll Clerk
Girling Personal Care
10.2010 - 02.2023
Receptionist
GLH Medical Management
11.2007 - 10.2010
Staff Coordinator
Girling Home Health
02.2004 - 11.2007
Receptionist
Texas State Optical
01.2000 - 02.2004
High School Diploma -
Brownwood High School