Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Diana Ballardo

SAN MARCOS,TX

Summary

Dynamic professional with a strong background in customer service and team collaboration. Proven ability to manage operations efficiently while ensuring high-quality service delivery. Ready to leverage skills to drive business growth and enhance customer experiences.

Overview

2
2
Languages
1
1
Certification
3
3
years of professional experience

Work History

Small Business Owner

Self-employeed
11.2025 - Current
  • Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality service delivery.

DoorDash Delivery Driver

DoorDash
10.2025 - Current
  • Delivered food orders promptly, ensuring customer satisfaction and timely service.
  • Navigated efficiently using GPS technology to optimize delivery routes.
  • Communicated effectively with customers regarding order status and delivery times.
  • Adapted quickly to changing schedules and peak delivery times during busy periods.

Volunteer

Nuestra Senora Del Rosario
07.2023 - Current
  • Assisted in organizing fundraising events, increasing participation and contributions from the community.
  • Mentored new volunteers, enhancing team integration and operational efficiency.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.

Education

High School Diploma -

Lyndon B Johnson
Laredo, TX
05-2024

Bachelor of Science - Health Sciences

Texas State University
San Marcos, TX
12-2028

Associate of Science -

Laredo College
Laredo, TX
05-2024

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Teamwork and collaboration
  • Strong work ethic

Certification

  • Certified Clinical Medical Assistant, NHA - December 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Small Business Owner

Self-employeed
11.2025 - Current

DoorDash Delivery Driver

DoorDash
10.2025 - Current

Volunteer

Nuestra Senora Del Rosario
07.2023 - Current

Bachelor of Science - Health Sciences

Texas State University

High School Diploma -

Lyndon B Johnson

Associate of Science -

Laredo College
Diana Ballardo