Finance Recovery
Novant Health, Inc
Winston-Salem, NC
03/07/20 - Current
- Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
- Responded to customer inquiries and problems to promote great service.
- Ensured that customer data was kept confidential at all times in accordance with applicable laws and regulations.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.