Summary
Overview
Work History
Education
Skills
References
Timeline
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Diana Benavides

Lavaca,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

11
11
years of professional experience

Work History

Department Manager

Walmart
Port Lavaca, Texas
10.2022 - Current
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Handled shift overstock, restocking and inventory control.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Worked closely with sales associates to complete tasks.

Shipping Assistant

Inteplast
Point Comfort, TX
02.2013 - 10.2022
  • Cooperated with other departments such as sales, operations and customer service teams on a daily basis.
  • Maintained accurate records of all shipment data, including tracking numbers, delivery times, and invoice details.
  • Entered information into computer systems accurately and efficiently to track shipments worldwide.
  • Used warehouse management software to manage inventory levels, stock locations, order fulfillment.
  • Maintained accurate records of all goods received and distributed in the warehouse.

Education

High School Diploma -

Calhoun High School
Port Lavaca, TX
05-1972

Skills

  • Customer Service
  • Team Supervision
  • Workflow Coordination
  • Loss Prevention
  • Department leadership
  • Personnel training and development
  • Problem-Solving
  • Relationship building and management

References

References available upon request.

Timeline

Department Manager

Walmart
10.2022 - Current

Shipping Assistant

Inteplast
02.2013 - 10.2022

High School Diploma -

Calhoun High School

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Diana Benavides