Diana Benitez
Bay Shore
Summary
Dynamic and detail-oriented Medical Receptionist with a proven track record at Catholic Health, excelling in patient registration and effective communication. Skilled in HIPAA compliance and fostering a welcoming environment, I enhance patient satisfaction and streamline front desk operations, ensuring accuracy and professionalism in all interactions. Reliable house monitor who tasks productively and efficiently. Skilled in monitoring security systems, coordinating housekeeping duties, and overseeing maintenance needs. Excel at communication, problem-solving, and time management to ensure smooth household activities.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Catholic Health
Centereach, NY
01.2025 - Current
- Greeted and assisted patients during the check-in process, ensuring a welcoming environment.
- Coordinated with medical staff to relay patient concerns, improving communication within the office.
- Maintained the cleanliness and organization of the reception area, contributing to a professional atmosphere.
- Verified patient information and insurance details to enhance accuracy in billing processes.
- Answered phone calls and addressed inquiries, providing timely information to patients and visitors.
House Monitor
Ryhan's Center of Hope
Bay Shore, NY
05.2024 - 12.2025
- Monitored resident activities to ensure safety and compliance with center policies.
- Assisted in conflict resolution among residents, promoting a harmonious living environment.
- Maintained cleanliness and organization of shared spaces, enhancing overall resident satisfaction.
- Maintained the cleanliness and organization of shared spaces, enhancing overall resident satisfaction.
Counter Server
Mulberry Street Pizzeria
Bay Shore, NY
02.2022 - 07.2022
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Operated cash register, ensuring accurate transactions and efficient checkout processes.
- Managed inventory levels, restocking supplies to meet customer demand effectively.
- Implemented best practices for cleanliness and organization in food preparation areas.
- Resolved customer complaints promptly, fostering a positive dining experience for patrons.
Education
High School Diploma -
Bay Shore High School
Bay Shore, NYSkills
- Front desk operations
- Patient registration
- Microsoft office
- HIPAA compliance
- Payment collection
- Reminder calls
- Fire safety awareness
- Delegation
- Assertiveness training
- Teamwork
- Effective communication
- Excellent work ethic
- Cleaning and sanitization
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Catholic Health
01.2025 - Current
House Monitor
Ryhan's Center of Hope
05.2024 - 12.2025
Counter Server
Mulberry Street Pizzeria
02.2022 - 07.2022
High School Diploma -
Bay Shore High School