Diana Boardwine
Pulaski,VA
Summary
Environmental professional with a broad array of experiences, and proven adaptability. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude, with the willingness to take on added responsibilities to meet independent and team goals.
Overview
19
19
years of professional experience
Work History
Environmental Engineer, II
BAE Systems, Inc.
05.2024 - Current
- Ensured regulatory compliance by preparing accurate documentation for government programs.
- Disposed and managed waste products.
- Improved environmental compliance by conducting thorough site assessments and identifying potential hazards.
- Collaborated with interdisciplinary teams to address complex environmental challenges, resulting in effective solutions.
Operations Technician
Volvo Trucks, Plant 2
03.2024 - 05.2024
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
- Logistical control functions. Inventory management/control.
Hazardous Material Handler
Volvo Trucks, NA
07.2014 - 03.2024
- Handled emergency spills and environmental cleanup requests with organized approach.
- Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
- Collected and disposed of hazardous waste produced by VTNA, NRV.
- Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
- Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
- Effectively communicate past, current and future tasks as it pertains to incidents, and necessary steps to resolution.
Quality Engineer, Plastics Paint
Volvo Trucks
07.2019 - 11.2019
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Coordinated with quality control staff to complete inspections.
- Supported quality team members during corrective action updates.
- Reported on non-compliance issues and other negative factors discovered during production.
- Completed traceability documentation on at least 100 skids/night to record anomalies as well as ongoing concerns in BIW-Paint.
01 Production Employee-Paint
Volvo Trucks
10.2012 - 07.2014
- Water extraction-Removed water to ensure proper paint adhesion.
- Water prevention employee- Applied sealers and sound proofing.
- Steady/fast paced environment affecting 70-80 trucks/day.
Sales/Service Representative
Home Shopping Network
09.2008 - 10.2012
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Researched client requests to create best possible solutions for diverse needs.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff, while maintaining 3 minute max call time.
Office Manager
I-81 Travel Plaza
06.2006 - 09.2008
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Manager
Walmart
10.2005 - 05.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Bachelor of Science - Education/Marketing
Virginia Polytechnic Institute & State University
Blacksburg, VA05.2004
Skills
- Regulatory Compliance
- Compliance inspections
- Compliance Training
- Audit Coordination
- Hazardous waste disposal
- Time Management
- Verbal and Written Communication
- Team Leadership
- Sales and Marketing
- Issue and Conflict Resolution
- Sampling & Analysis of samples
Certification
Six Sigma Green Belt 08/24
Emissions Observer 08/24
RCRA Hazardous Waste Manager 7/24
Hazmat Ground Shipper-DOT 7/24
A/B Operator Training 5/24
HAZWOPER 6/24
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsPersonal development programsTimeline
Environmental Engineer, II
BAE Systems, Inc.
05.2024 - Current
Operations Technician
Volvo Trucks, Plant 2
03.2024 - 05.2024
Quality Engineer, Plastics Paint
Volvo Trucks
07.2019 - 11.2019
Hazardous Material Handler
Volvo Trucks, NA
07.2014 - 03.2024
01 Production Employee-Paint
Volvo Trucks
10.2012 - 07.2014
Sales/Service Representative
Home Shopping Network
09.2008 - 10.2012
Office Manager
I-81 Travel Plaza
06.2006 - 09.2008
Manager
Walmart
10.2005 - 05.2006
Bachelor of Science - Education/Marketing
Virginia Polytechnic Institute & State University
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