Diana Karina Bustillo
Tempe,AZ
Summary
Dedicated and motivated Justice Studies student with a strong foundation in legal principles and a passion for pursuing a career in the legal field. Proven track record of success in the service industry, with extensive experience in retail, restaurant, and customer service roles. Adept at effectively communicating with diverse clientele and resolving complex issues with tact and professionalism. Possesses a keen analytical mindset and the ability to synthesize information to make informed decisions. Eager to leverage academic knowledge and practical skills to contribute meaningfully to the legal profession and drive positive change within the justice system.
Overview
3
3
years of professional experience
Work History
Outbound Phone Transfer Agent
Education At Work (Discover Card)
01.2023 - Current
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Sales Floor Associate
Hibbett Sporting Goods
06.2022 - 08.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Crew Team Member
Moqah Coffee And Beyond
07.2021 - 04.2022
- Provided excellent customer service by greeting customers, waiting tables, and meeting quality expectations
- Prepared and cooked food orders for customers by noting customizations and portion sizes
- Served specialty coffee beverages
- Assisted with in-store operations by cleaning the kitchen, dishwashing, etc
- Collaborated frequently on a daily basis to ensure efficiency
- Adopted leadership roles when necessary, also to ensure efficiency.
Education
Bachelor of Arts - Justice Studies, Minor in Political Science
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Nogales High School
Nogales, AZ05.2022
Skills
- Prospecting and Networking
- Proactive and Thorough
- Sociable and Collaborative
- Multi-Tasking Skills
- Customer Service
- Schedule Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
American sign language
Professional Working
Timeline
Outbound Phone Transfer Agent
Education At Work (Discover Card)
01.2023 - Current
Sales Floor Associate
Hibbett Sporting Goods
06.2022 - 08.2022
Crew Team Member
Moqah Coffee And Beyond
07.2021 - 04.2022
Bachelor of Arts - Justice Studies, Minor in Political Science
Arizona State University
High School Diploma -
Nogales High School
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