Diana Butler
Keller
Summary
Dynamic property manager with a proven track record at Allied Orion Group, excelling in tenant relations and conflict resolution. Skilled in Yardi and negotiation, I implemented strategies that significantly reduced late payments, enhancing cash flow. My strong vendor relationships and sales acumen drive operational success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Property Manager (Tax Credit)
Allied Orion Group
Fort Worth
03.2022 - 06.2024
- Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate of XX%
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
- Implemented a proactive rent collection process, reducing late payments by XX% and improving overall cash flow
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
Assistant Manager
RPM Living
North Richland Hills
01.2022 - 03.2022
- Was promoted to property manager at Homes of Parker Commons in Fort Worth TX. Allied Orion took over management by December.
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
Education
Some College (No Degree) - English Literature
Northwestern
Orange City, IASkills
- Property management
- Yardi, OneSite, Resman
- Assistant manager experience
- Negotiation
- Sales
Timeline
Property Manager (Tax Credit)
Allied Orion Group
03.2022 - 06.2024
Assistant Manager
RPM Living
01.2022 - 03.2022
Some College (No Degree) - English Literature
Northwestern
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