Diana Cabrera
Riverside,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Fitness Sales Consultant
Healthy Body Training Facility
Riverside
05.2024 - Current
- Developed long-lasting client relationships by consistently exceeding expectations.
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
- Analyzed market trends and competitor strategies to inform sales tactics and drive business growth.
- Mentored junior sales staff, providing guidance on best practices and successful selling techniques.
- Conducted daily tours
- Promoted gym events and programs through social media platforms,resulting in higher attendance and engagement rates.
House Manager
Private Household
Newport Coast, CA
08.2020 - Current
- Managed all aspects of luxury home operations for high-net-worth individuals, including property upkeep, vendor contracts, and staffing.
- Scheduled and supervised repairs, preventive maintenance, landscaping, and security services.
- Coordinated household staff schedules and duties, ensuring seamless service and efficiency.
- Oversaw inventory, procurement, and budgeting for household supplies and services.
- Served as the primary point of contact for owners, guests, and service professionals.
- Coordinate childcare and travel accommodations for ultra high net family.
- Maintained confidentiality and professionalism in all aspects of service.
Education
Human Development
Orange Coast College
Costa Mesa, CAUS Realty Training
Skills
- Client Relations & Service Excellence
- Property Maintenance Coordination
- Vendor & Staff Management
- Scheduling & Calendar Management
- Budgeting & Expense Tracking
- Communication & Negotiation
- Confidentiality & Discretion
- Sales strategies
- Exceeds sales goals
Languages
Spanish
Native or Bilingual
Timeline
Fitness Sales Consultant
Healthy Body Training Facility
05.2024 - Current
House Manager
Private Household
08.2020 - Current
Human Development
Orange Coast College
US Realty Training