DIANA CAMACHO
Reno
Overview
6
6
years of professional experience
Work History
CSR
AUTOGLASSNOW
Reno
10.2023 - Current
- Assisted customers with inquiries regarding auto glass services and products.
- Processed orders and scheduled appointments for service installations.
- Communicated product details and service options to enhance customer understanding.
- Managed customer complaints, providing solutions and ensuring satisfaction.
- Collaborated with technicians to coordinate timely service delivery.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Warehouse Worker
FedEx
Sparkill
01.2023 - 09.2023
- Loaded and unloaded packages using hand trucks and forklifts.
- Organized inventory in designated warehouse areas for easy access.
- Scanned packages for accuracy using handheld barcode scanners.
- Maintained a clean and safe work environment following safety protocols.
- Assisted in sorting packages based on size and destination requirements.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
Commercial Cleaner
NORTHERN NEVADA CLEANING SERVICES
Reno
05.2020 - 01.2022
- Cleaned various commercial spaces using industry-standard cleaning equipment and supplies.
- Maintained cleanliness and sanitation in offices, restrooms, and common areas daily.
- Disinfected high-touch surfaces to promote a safe and healthy environment for clients.
- Managed waste disposal and recycling efforts in accordance with company policies.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Collected trash from floors within hallways, bathrooms and work areas.
- Replenished supply of hand soap, paper towels, and other consumables.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Washed and polished glass windows and doors to keep entryways clear and professional.
Education
High School Diploma -
WOOSTER HIGH SCHOOL
Reno, NV06-2020
Skills
- Customer service
- Order processing
- Appointment scheduling
- Time management
- Call center experience
- Warranty service
- Credit card payment processing
- Strong teamwork
- Paperwork processing
- Email management
Languages
Spanish
Professional
Timeline
CSR
AUTOGLASSNOW
10.2023 - Current
Warehouse Worker
FedEx
01.2023 - 09.2023
Commercial Cleaner
NORTHERN NEVADA CLEANING SERVICES
05.2020 - 01.2022
High School Diploma -
WOOSTER HIGH SCHOOL