Diana Carella
242 Hoboken Rd East Rutherford,NJ
Summary
Driven sales professional with a proven track record at Toyota of Hackensack, adept at promoting products and up-selling, with a knack for building strong customer relationships. Excelled in fast-paced environments, demonstrating exceptional product knowledge and credit analysis skills. Achieved sales targets consistently, ensuring customer satisfaction and loyalty through effective follow-up and interpersonal abilities. Results-driven Sales Representative experienced in service sales and innovative in reaching new customers. Smoothly handles full sales cycle and persuasively closes deals. Confident in public speaking and one on one conversations
Overview
10
10
years of professional experience
Work History
Sales
Toyota of Hackensack
10.2019 - Current
- Promote and up-sold products
- Developed strong rapport with customers and created positive impression of business.
- Demonstrated vehicles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualifying buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Always targeting the goal to sell amount of vehicles for the month to meet bonus and excel every month
Sales Manager
The Fiesta
11.2014 - 06.2018
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Diploma -
Henry P. Becton Regional High School
East Rutherford, NJ06.2017
Skills
- Product knowledge and certified saleswomen
- Being able to read credit and determine what vehicles suits the customer based on credit history, income and etc
- Good following up skills
- Being able to work in fast paced environment
Languages
Spanish
Full Professional
Timeline
Sales
Toyota of Hackensack
10.2019 - Current
Sales Manager
The Fiesta
11.2014 - 06.2018
High School Diploma -
Henry P. Becton Regional High School