Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana Carrillo

Springdale,AR

Summary

Experienced Asset Protection Operations Coach with 8 years of proven success at Walmart. Skilled in leadership, problem-solving, and creating a safe and secure work environment. A highly motivated professional with a strong work ethic and adaptability to new challenges. A dedicated and hardworking individual ready to contribute effectively to any team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Asset Protection Operations Coach

Walmart
09.2021 - Current
  • Facilitated safety meetings to promote workplace safety and discuss specific safety concerns.
  • Investigated incidents, collected evidence, and made recommendations for corrective action when necessary.
  • Created an effective plan for loss prevention initiatives.
  • Conducted investigations related to inventory discrepancies and shrinkage control.
  • Teaching and training others to promote task ownership.
  • Preparing stores to conducted annual inventories, ensuring accuracy and completeness of the count.
  • Implementing digital merchandise protection for a smoother customer experience.
  • Monitoring safety and security for special events.

Asset Protection Investigator

Walmart
08.2019 - 09.2021
  • Followed safety procedures and attended safety meetings.
  • Analyzed sales data to identify discrepancies indicative of theft or fraud.
  • Participated in store-wide audits, ensuring compliance with company policies.
  • Performed undercover surveillance to detect shoplifting and employee theft.
  • Monitored CCTV system, identifying suspicious behavior and activities.

Photographer's Assistant

5H Photography
03.2017 - 07.2019
  • Provide support services related to image capture such as data entry, archiving photos and organizing files.
  • Accompany photographers on location shoots to assist with setup, equipment handling, props management.
  • Consult with clients to understand their needs and preferences for a photo shoot.
  • Captured high-quality images for client projects and promotional materials.

Education

Bachelor of Science - Marketing/ Business Administration/ Management

University of Arkansas, Fayetteville
Fayetteville, AR
05-2020

Skills

  • Compliance Training
  • Coaching and Development
  • Relationship Building
  • Decision-Making
  • Multitasking
  • Bilingual: Spanish and English
  • Risk Assessment

Certification

Wicklander and Zulawski Internal Interviewing certification

Timeline

Asset Protection Operations Coach

Walmart
09.2021 - Current

Asset Protection Investigator

Walmart
08.2019 - 09.2021

Photographer's Assistant

5H Photography
03.2017 - 07.2019

Bachelor of Science - Marketing/ Business Administration/ Management

University of Arkansas, Fayetteville

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