Diana Castaneda
Los Fresnos
Summary
Bilingual and detail-oriented criminal justice graduate with a strong foundation in forensic science and crime scene investigation. Skilled in analyzing complex situations, collaborating with multidisciplinary teams, and precisely documenting critical evidence. Thrives under pressure and consistently brings organizational excellence and integrity to every task. Passionate about advancing public safety through unbiased science and meticulous evidence handling. Eager to contribute analytical expertise and dedication to an entry-level role in the criminal justice field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server and Dining Room Manager
Landon Ridge
02.2018 - 12.2024
- Analyzing guest needs and resolving challenges to deliver exceptional service and satisfaction
- Collaborating with team members to maintain smooth dining room operations and safety compliance
- Training new employees, enhancing team efficiency and service quality
- Documenting inventory records and overseeing restocking processes to ensure operational consistency
- Prioritizing tasks during high-demand shifts to meet deadlines while maintaining high service standards
Receptionist
The Cromeens Law Firm
01.2022 - 03.2022
- Managing front office operations, including answering multi-line phone systems and scheduling appointments with precision and professionalism
- Organizing and maintaining confidential client files and case documentation, ensuring adherence to legal and privacy standards
- Utilizing case management software to input and track client data, enhancing operational efficiency
- Collaborating with attorneys and legal staff to coordinate meetings and ensure timely communication of case updates
- Prioritizing tasks to meet deadlines in a fast-paced legal environment, showcasing exceptional organizational skills
Hostess, Busser, and Server
Jimmy Changas
01.2017 - 10.2019
- Coordinating table assignments and managing reservations to optimize guest flow
- Assist customers in decision-making and resolving inquiries to enhance their dining experience
- Preparing and maintaining dining areas for a welcoming atmosphere
- Ensuring accurate payment handling and compliance with company policies
Education
Bachelor of Science - Criminal Justice
University of Houston - Downtown
Houston, TexasDiploma -
L.V. Hightower Highschool
Missouri City, TexasSkills
- Recovery
- Preservation
- Complaint handling
- Documentation
- Leadership trained
- Analytical thinking
- Data entry
- Critical thinking
- Organizational Excellence
- Prioritization
- Team collaboration
- Leadership
- Adherence to safety standards
- Adherence to procedural standards
Certification
- Food Handler Card
- TABC Certification
Accomplishments
Awarded Dean's List for Fall 2024 and Latin Honors.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
The Cromeens Law Firm
01.2022 - 03.2022
Server and Dining Room Manager
Landon Ridge
02.2018 - 12.2024
Hostess, Busser, and Server
Jimmy Changas
01.2017 - 10.2019
Diploma -
L.V. Hightower Highschool
Bachelor of Science - Criminal Justice
University of Houston - Downtown
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