Diana Chavarria-Silva
North Las Vegas
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Desert Neurology
9280 W Sunset Road Suite 236
06.2009 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained confidentiality of sensitive patient information by implementing secure filing systems and restricting access only to authorized personnel.
- Acted as liaison between upper management and clinical staff reporting updates and concerns to ensure seamless communication.
- Ensured compliance with healthcare regulations by maintaining accurate records and staying up-to-date on industry best practices.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- supported clinic operations through comprehensive cross-training in roles ranging from front desk,patient check out, pre-authorization,medical administrative and managerial roles
- Excellent communication skills, both verbal and written.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Education
High School Diploma -
Canyon Springs HS
North Las Vegas, NV06-2006
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Healthcare regulations compliance
- Medical terminology
- Appointment scheduling
- HIPAA compliance
- Clinical management
- Vendor relations
- Back office
- Patient flow
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Desert Neurology
06.2009 - Current
High School Diploma -
Canyon Springs HS