Diana Chavira

Managed payroll operations for drivers and owner-operators.

Reviewed owner-operator deductions and facilitated data transfer between systems.

Scheduled and processed payments through checks and online banking systems.

Operated as teller at Barri Financial Services, affiliated with Forza Transportation Services, Inc.

• Create reports.
• Process payroll.
• Handle documentation.
• Generate invoices.
• Track units
• HOS (Hours of service) support

• Welcomed guests, facilitating positive first impressions and ensuring smooth seating arrangements.
• Managed waitlist effectively, optimizing guest flow during peak dining hours.
• Coordinated with kitchen and service staff to ensure timely table readiness and service excellence.
• Trained new hosts on best practices for guest interaction and operational procedures.
• Resolved guest inquiries and concerns promptly, enhancing overall customer satisfaction.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.